How to Transfer a Domain to Trustname

Transferring a domain to Trustname is a straightforward process designed to be easy for users. This guide outlines the essential steps and requirements to ensure a smooth transfer of your domain name.

Key Takeaway 

• Eligibility – Confirm your domain has been with the current registrar for at least 60 days and is not locked.
• Preparation – Obtain the EPP code (Authorization Code) from your current registrar, which is used to authenticate the transfer.
• Initiate – Log in or create an account at Trustname, then enter your domain details and the EPP code in the transfer section.
• Approval – Look for a confirmation email from your current registrar and follow the instructions to approve the transfer request.
• Timeline – The transfer process typically takes 5 to 7 days, but you can contact your current registrar to potentially speed it up.

TABLE OF CONTENTS

• Key Takeaway 
• Steps to Transfer Your Domain to Trustname.com
• What to Do If Your Registrar Blocks the Transfer
• Confirming Transfer Success or Failure
• Checking Domain Transfer Lock Status
• FAQs

Want Trustname to be the new home for your domain name? We’re thrilled to have you here. Whether you are looking for more affordable services, better security, want to consolidate all your website resources, get a bulletproof domain registrar that puts you first, or get the very best domain privacy on the planet.Trustname is indeed the place to be.

Transferring your domain to Trustname is straightforward, and we have designed the process so you won’t need to tweak complex command-line-esque interfaces. Follow these steps to ensure your domain is transferred smoothly.

Steps to Transfer Your Domain to Trustname.com

1. Confirm Your Domain’s Transfer EligibilityAccording to ICANN regulations, your domain should have been with your current registrar for at least 60 days since the last registration date, transfer date, or last change to the domain contact details, before you can transfer it out.Before initiating the transfer of your domain, ensure that it meets this condition. Also, confirm that your domain is not locked.
2. Ensure Your Domain is Unlocked  To prevent unauthorized transfers of domain names, most registrars have a ‘domain lock’ button that you can toggle on and off, and your domain is likely going to be locked.Log in to your account at your current registrar, click on the domain you want to transfer out, and navigate to the settings. Look for settings related to transfers and unlock the domain you wish to transfer. Unlocking your domain instructs your current registrar to grant permission to transfer it out.
3. Obtain the EPP Code (Authorization Code)  Next, you need to request the EPP code (also known as the Authorization Code) from your current registrar. The EPP code is a random code generated by your registrar and is used to authenticate your transfer request.When transferring your domain, we will submit the auth code you generate from your registrar so that they are certain that you initiated the transfer to us. The code is usually sent to the administrative contact email linked to your domain.Head to your domain transfer settings and look for the ‘Auth code’ or ‘EPP code’ portal. Generate the code and check it in your domain’s contact email messages.
4. Initiate the Transfer at Trustname.com 
   • Access Your Account on Trustname – Log in to your account on Trustname. If you don’t already have an account with Trustname.com, create one by clicking on ‘Join now’ on the Trustname website and filling in your details.
   • Enter the Transfer Domain Section –  Under the ‘Domains’ dropdown, click on ‘Transfer’ to access the domain transfer portal on our platform.
   • Enter Your Domain Details – Type in the domain name you wish to transfer and click on ‘Transfer’. Next, fill in the authorization code you generated from your current registrar. And finally, fill in the contact details you want attached to your domain name.
   • Complete the Transfer Request –  After filling in your domain details, follow the prompts to submit the transfer request and renew your domain for the minimum allowed period (usually 1 year) with Trustname.
   • Approve the Transfer Request –  You will receive an email from your current registrar requesting that you confirm the transfer. Follow the instructions we’ll send in your confirmation email to approve the transfer. This step ensures that the transfer request is legitimate.
   • Check the Transfer Status – You can monitor the status of your domain transfer in your Trustname.com account. Transferring a domain name to Trustname generally takes 5 to 7 days to complete, depending on the domain TLD's registry and how quickly your current registrar responds.

However, we advise that you contact support at your current registrar so you can speed up your domain’s transfer - reaching out to them directly can compel your registrar to transfer the domain immediately or in 1-2 days max.

If we run into any hiccups while transferring your domain name, we will notify you and recommend the next steps to take to troubleshoot the issues.

What to Do If Your Registrar Blocks the Transfer

If your current registrar blocks the domain transfer, it may be due to one of the following reasons

• Your Domain Lock is On –  If your domain is locked, your current registrar will prevent it from being transferred out to Trustname. Navigate to your domain transfer settings and ensure that the domain is unlocked to authorize the transfer.
• Pending Registration or Recent Changes – According to ICANN regulations, domain names cannot be transferred within 60 days of registration or a recent change in registration details. Ensure that your domain name has been in stasis for at least 60 days before initiating a transfer.
• Your Registrar Locked the Domain –  Unlike Trustname, which makes transferring your domain out easy, some registrars apply additional locks to domain names. Contact your current registrar to resolve any issues or restrictions on your domain. If your domain has expired and gone past the Grace Period with your current registrar, you may also not be able to transfer it out to Trustname.

Confirming Transfer Success or Failure

Once your domain has been transferred successfully, you will receive a confirmation email from Trustname.com. If the transfer fails, you will also be notified with details on why it did not go through. 

Some of the most common causes of failed domain transfers include incorrect EPP codes, domain locks, or the inability to access the domain settings due to its expiry status.

Checking Domain Transfer Lock Status

To check if your domain is locked, you can

• Check with Your Current Registrar –  Log in to your account at your current registrar, navigate to your domain transfer settings, and review the domain’s status.
• Verify with Trustname.com –  After initiating a transfer, you can check the domain transfer status in your Trustname.com account dashboard - if the domain was locked, we will notify you.

FAQs