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Selecting a trustworthy domain registrar is essential for the security and success of your online business. The article highlights how Trustname aims to be a reliable partner in this process. It outlines the company's approach to handling complaints, emphasizing fairness, transparency and a commitment to international laws. Key Takeaways [Component][List][Markers] Custom Trustname's Complaint System – It evaluates complaints against your domain name using a rigorous process, with a focus on fairness and legal criteria. Presumption of Innocence – Trustname operates on the principle that customers are innocent until proven guilty, ensuring we won't take action against a domain just because a complaint has been filed. Global Legal Perspective – Trustname acknowledges the global nature of the internet and considers international laws and jurisdictions when resolving disputes. Focused Authority – As a domain registrar, Trustname has limited authority. While we can take action on a domain name in the event of clear DNS abuse, we cannot affect a website's content unless we host the site as well. Adherence to Regulations – The company is bound by laws in Estonia, its location, as well as ICANN policies, ensuring a robust legal framework for all its operations. TABLE OF CONTENTS Key Takeaways Navigating the Challenges of Domain Registration Rigorous Complaint Evaluation Process Presumption of Innocence & International Considerations How Would We Resolve A Real-Life Dispute? Understanding the DNS Ecosystem and Registrar Authority The Limited Yet Focused Authority of Trustname Adhering to Laws and Regulations Across Jurisdictions The Golden Principle of Self-Doubt in Practice Transparency & Ethical Considerations in Internet Governance The Role of Trustname in the Complex Digital Landscape In a world where online visibility directly translates to more sales, your domain names hold the keys to the success of your business. Because of this, choosing a reliable registrar is vital to having a secure, credible, and visible website. But with so many registrars not able to deliver on their promises, Trustname is one of the few names you can count on. So, let’s explore how we can be a trusted ally that empowers your online journey. Navigating The Challenges of Domain Registration A domain name is more than just a web address; it is a valuable asset that propels the success of your business online. This has led to an increase in fraudulent attacks aimed at extorting money from you or penalizing your website. These rotten eggs register false complaints and then demand a substantial fee to have their complaints removed. Some of your competitors may also make false complaints in an attempt to have your website taken down. [Component][Callout] Wrapper - Success Insert title here [Component][Callout] Title/Title with Icon ->  To address these challenges, Trustname has implemented a comprehensive complaint-handling system aligned with the DNS Abuse Framework. We operate under the principle that our customers are acting in good faith and that their businesses are legitimate unless proven otherwise by a valid court order. Our team carefully reviews every report and works to protect our customers’ rights throughout the process. Rigorous Complaint Evaluation Process Before taking any action, we thoroughly evaluate each complaint in accordance with strict legal criteria. You can visit our Abuse Reporting Procedures to gain detailed insights into how we handle complaints related to your domain. However, we recognize the complexity of each case and understand that not all issues can be resolved by only us that’s why we have established a specific complaint procedure.  [Component][Callout] Wrapper - Warning Insert title here [Component][Callout] Title/Title with Icon ->  We don’t accept complaints via email instead, they must be submitted through a detailed form process that requires comprehensive evidence and thorough information. Presumption of Innocence & International Considerations We firmly believe that you’re innocent until proven guilty, so you can rest assured that we’ll never take any action simply because a complaint has been made. This principle is crucial when addressing online cases, as what might seem illicit in one region could be entirely legal in another.  Trustname recognizes the global nature of the Internet, where diverse populations rely on it to grow their businesses. Our commitment to the presumption of innocence ensures that we carefully consider each case, recognizing the differences and legal variations that exist across various countries. Example: How Would We Resolve a Real-Life Dispute? Let’s consider a real-world scenario that illustrates the complexities we navigate at Trustname. Imagine a patient in Uganda who urgently needs life-saving medication but lacks a prescription because of his country's weak healthcare system. After a quick search, he finds an online pharmacy based in India that sells prescription medications. Although unlicensed in the United States, this Pharmacy operates legally in India, providing critical medications such as generic anti-HIV and hepatitis C drugs, as well as antibiotics, at affordable prices. It ships worldwide, including to Uganda. Then, when US citizens begin to access this pharmacy, we receive complaints that the website should be shut down for operating without a valid license. However, patients from developing countries rely on this pharmacy for vital medicines due to geographic and financial constraints, as well as limited access to patented, life-saving drugs.  It’s understandable - from a U.S. perspective, this pharmacy might be considered rogue for operating without a valid license. So how will Trustname act? In such a case, we approach it by carefully analyzing these factors: [Component][List][Markers] Custom Legal jurisdictions – We assess the pharmacy's compliance with laws in its operating country and international regulations. Patient needs – We recognize the critical need for access to essential medications, especially in developing regions, and assess the impact of closing the pharmacy. Ethical evaluation – We weigh the importance of enforcing regulations against the potential harm caused by restricting access to life-saving drugs. To resolve this issue, Trustname will not penalize the online pharmacy but instead find a balanced resolution that respects legal requirements while prioritizing public health and access to essential medicines. Understanding the DNS Ecosystem and Registrar Authority As registrars, our role goes beyond just domain registration. When you register a web address with Trustname or through one of our resellers, you initiate a series of processes that occur behind the scenes. We are responsible for managing domain databases and web hosting services that connect domain names to physical servers. We ensure that users navigating the web have access to data, often unaware of what we do. The Limited Yet Focused Authority of Trustname Our authority is derived from our compliance with ICANN policies and the DNS Abuse Framework, but it is both focused and limited in scope.  We can punish a domain name, but the content associated with it remains accessible through its IP address. This illustrates why content-related complaints are often better directed at web hosting providers. We can only take action on a website if it is also hosted on our web servers, i.e., the domain owner has also purchased web hosting from us. If you want to create a website that is accessible through your domain name, you’ll likely choose a web hosting service that offers a website builder and server space. When you set up your website, you instruct your domain registrar to associate your domain name with the name servers provided by your web host. These name servers are crucial in directing traffic to your web hosting service. Once this setup is complete, when someone enters your domain name into a web browser such as Chrome, Safari, or Firefox, the browser queries the name servers associated with your domain. These name servers then redirect the user to your website’s IP address, a unique identifier such as "192.0.43.7" or "2620:0:2d0:200::7". This IP address is what identifies your site’s hosted data on the internet. Adhering to Laws and Regulations Across Jurisdictions [Component][List][Markers] Custom Just like in real life, navigating the internet requires following a diverse array of laws and regulations. Trustname operates under the legal frameworks of multiple jurisdictions and the contractual obligations set forth by ICANN, with compliance monitored and enforced by ICANN’s Contractual Compliance Department. We manage domain names for customers (registrants) and must comply with ICANN’s Registrar Accreditation Agreement (RAA) as well as each registry’s contract, known as a Registry-Registrar Agreement (RRA). This includes various responsibilities such as collecting domain owner contact information and publishing it in public Whois records (which is why you need Trustname's Domain Privacy Protection), providing transfer codes upon request, and responding to abuse reports as required. Additionally, we must adhere to consensus policies established by ICANN’s diverse community of Internet stakeholders. These policies, which focus on the administration of the DNS, are developed by working groups within the community and approved by the ICANN Board of Directors. As a registrar, Trustname is subject to the laws of the jurisdictions in which it operates. Specifically, we adhere to regulations in Estonia and can only be influenced by court orders issued in Estonia, as that’s where we are physically located. The Golden Principle of Self-Doubt In Practice We helped draft the DNS Abuse Framework, which outlines our stance on various categories of abuse. However, following these rules can sometimes be challenging and this is where our Golden Principle of Self-Doubt comes into play. This principle guides us to err on the side of caution, provide avenues for appeal, and consult with experts when necessary. Transparency and Ethical Considerations In Internet Governance Transparency is a key component of our approach. At Trustname, we know that the Internet can be complex and occasionally chaotic. This is why we value its freedom and diversity while being aware of its challenges.  To promote accountability and openness, Trustname publishes regular transparency reports detailing how we handle legal requests, abuse complaints, and domain-related actions. These reports provide insight into our processes and reinforce our commitment to due process and responsible internet governance. When addressing complaints, we strive to strike a balance between adhering to the rules and considering fairness. This ensures that we listen to everyone before taking any action. [+] [Notice] Info Insert title here [+] [Notice] Title ->  [+] [Notice] Title The Role of Trustname In the Complex Digital Landscape In a world where people often fail to play fair, we at Trustname are deeply committed to fair governance, adhering to the rules and transparency. This is why we proudly carry the responsibility of being the most trusted domain registrar in the modern digital age.

We have prepared this Refund Policy to explain when you can request a refund with respect to products and services acquired from Trustname or through us from our partners and/or affiliates (collectively “Services”). General Terms Please be aware that by completing your purchase, you explicitly agreed to our Terms of Service and Refund Policy, which clearly state: “All sales are final. No refunds. No exceptions.” However, in certain cases, and solely at Trustname’s discretion, a refund may be granted if we determine that the level of service provided did not meet reasonable expectations—please note that in most cases, refund requests will be declined. In no event is the same Service eligible for more than one refund. Service(s) must be cancelled before we can issue a refund. No refunds will be made for domains that are involved in any type of abuse, including but not limited to trademark infringement. This includes domains that are the subject of and/or involved in a trademark infringement allegation and/or proceeding. No refund will be made if your Service(s) are suspended or terminated for cause. If purchased Service(s) include free domain name registration or a free SSL certificate as part of a promotion or sale of the Service(s), and you cancel the purchased Service(s), the standard price for the domain name or SSL certificate will be deducted from the refund amount. If the refund amount is less than the standard price for the domain or SSL certificate, you must either elect to pay the difference or forfeit the domain, in which case, ownership of the domain will revert back to Trustname. All refunds are processed in U.S. dollars: you, the customer, bear sole responsibility for any fluctuations in the exchange rate(s) between the time of payment and the time of refund. Unless specifically requested otherwise, all refunds are credited to your Trustname account balance. Orders paid via Trustname account funds can only be refunded as account credit. Payments made via credit card or PayPal may be eligible for a refund to the original payment method (see important note below). Cryptocurrency payments are non-refundable, and no exceptions can be made. If you choose to have your refund issued to your original payment method (such as a credit card or PayPal), you agree that — for compliance reasons — any future transactions using that same payment method will be permanently blocked. For future purchases and renewals, you will have the option to pay using your account balance or cryptocurrency only. Trustname is not liable for any fees, conversion costs, or delays imposed by your bank, credit card issuer, or PayPal in the case of a refund. Any processing fee(s) will be deducted from a refund. Additional refund requirements may apply based on specific terms and conditions notified to you when purchasing any Service(s). Special Terms Domain Name Registration Unless this Refund Policy specifically provides for a refund, all fees for domain name registrations and related domain name Service(s) are non-refundable, in whole or in part, even if your domain name registration is suspended, cancelled or transferred prior to the end of your then current registration term. New domain name registrations may be refundable, at the sole discretion of Trustname,  only if at the moment of initiation of the refund both the following conditions are met: (i) domain name refund is initiated within 96 hours from such domain name registration and (ii) more than 24 hours have passed from the moment of initiation of last refund of any other domain name registration. Please note that, in some cases, cancellation and refund are not available for new domain registrations due to restrictions imposed by the applicable registry or registry operating company. The following ccTLD registries DO NOT permit refunds upon cancellation: .ae (including .ae.org) .ag .ai .am .ar.com .asia .at .au .be .bz .ca .cat .cc .ch .cl .cm .cn.com .com.au .com.pt .cx .cz .de (including .com.de) .dk .es (including .com.es, .nom.es, and .org.es) .eu .fi .fm .fr .frl .gg .gr (including .gr.com) .hu .in (including .co.in, .in.net) .is .it .jp .jp.net .la .lc .li .lt .lu .lv .mn .mx (including .com.mx, .net.mx) .nl .nu .pe .ph .pk .pl (including .com.pl, .net.pl, .info.pl, .biz.pl) .pm .pt .pw .re .ru (including .com.ru, .net.ru, and .org.ru) .sc .se (including .com.se) .sg .tf .to .tv .uk (including .co.uk, .org.uk, .me.uk) .us .vc .wf .ws .xxx .yt No refunds are available for fees paid for After Market Domain Names unless your After Market Domain Name registration is rejected or cancelled by Trustname, the registry or the third party seller. No refunds are available for the Trustname Aftermarket subscription. No refunds are available for fees paid for Premium Domain(s). No refunds are available for fees paid for any of the following: Additional fees paid for Pre-Orders, Sunrise or Landrush periods or participation in an Early Access Program; or Fees paid for related Service(s). Domain Name Transfers Refundable only if both the following conditions are met: (i) the domain name transfer is unsuccessful and (ii) refund is initiated within 30 days from payment for such transfer.  In most cases of an unsuccessful attempt to transfer a domain name to Trustname, we will automatically refund any fees paid as an account credit. Domain Name Renewal Unless this Refund Policy specifically provides for a refund, all fees for domain name renewals and related domain name Service(s) are non-refundable, in whole or in part, even if your domain name is suspended, cancelled or transferred prior to the end of your then current registration term. A domain name renewal may be refundable, at the sole discretion of Trustname, if you, the registrant, cancel the domain name renewal for a valid reason and the cancellation is processed within 5 days (120 hours) after renewal for the most of TLDs. Please note that, in some cases, cancellation and refund are not available for domain renewals due to restrictions imposed by the applicable registry or registry operating company. Web Hosting Unless this Refund Policy specifically provides for a refund, all fees for Web Hosting and related Service(s) are non-refundable, in whole or in part, even if your Web Hosting Service(s) are suspended or terminated prior to the end of your then current contract term. Package fees for Shared Hosting, Stellar, Stellar Plus, Stellar Business, Reseller Hosting, Nebula, Galaxy Expert, Universe Pro, VPS hosting, VPS Pulsar, VPS Quasar, and VPS Magnetar may be refundable, at the sole discretion of Trustname, if you, the account holder, cancel within thirty (30) days after purchase. Only first-time Shared Hosting, Stellar, Stellar Plus, Stellar Business, Reseller Hosting, Nebula, Galaxy Expert, Universe Pro, VPS hosting, VPS Pulsar, VPS Quasar, and VPS Magnetar accounts are eligible for the 30-day money-back guarantee. Renewals of Web Hosting may be refundable, at the sole discretion of Trustname, if you, the account holder, cancel your hosting within forty-eight (48) hours after the renewal. In other cases a prorated refund may be provided upon consideration. No refunds are available for the following: Any additional features, services or upgrades added to your Web Hosting package and purchased at additional fee; Any fees related to domain name registrations associated with your Web Hosting package; Any fees related to SSL certificates associated with your Web Hosting package; Private Email Hosting Unless this Refund Policy specifically provides for a refund, all fees for private email hosting and related Service(s) are non-refundable, in whole or in part, even if your private email hosting Service(s) are suspended or terminated prior to the end of your then current contract term. New purchase or renewal of a paid Private Email service may be refundable, at the sole discretion of Trustname, if you, the account holder, contact us to cancel the Private Email subscription for a valid reason and the cancellation is requested within 7 days after the charge. SSL Certificates Unless this Refund Policy specifically provides for a refund, all fees for SSL Certificates are non-refundable, in whole or in part. If a refund is available, fees for SSL Certificates will be refunded in the form of an account credit. In order to qualify for a refund you must do one of the following within ninety (90) days after purchase: that is, you must 1) obtain issuance and thereafter make a written request for a refund within fifteen (15) days of that date; 2) attempt at issuance and be unsuccessful, in which case the refund will be credited to your account automatically; or 3) make no attempt at issuance but make a written refund request to Trustname. Third-Party DNS Functionality (Ultimate Uptime Anycast DNS) Any charge displayed by Trustname in connection with independently operated DNS functionality relates to access, administration or facilitation through the Trustname platform and does not mean that Fewmoretaps OÜ operates the underlying authoritative DNS service. Fewmoretaps does not own, operate, maintain or control the authoritative nameserver infrastructure and does not itself answer authoritative DNS queries. Apps Marketplace In most cases, Apps purchased or renewed through our Apps Marketplace may be refundable, at the sole discretion of Trustname, if you request cancellation and refund within twenty-four (24) hours after purchase/renewal. No refunds are available for Apps which provide an immediate, one-time service and/or incur fees directly related to the product provided: such as, but not limited to, Trustname Legal and Business Card Maker. If you purchase an App that provides for a trial period, you must cancel within the trial period to be eligible for any available refunds. That is, if you participate in a free trial period and thereafter continue to access or use the App after the trial period has passed, no refund is available. Non-refundable Services All other Services are non-refundable, including but not limited to: Redemption Fees (recovery or reactivation of domain names); Domain Name Renewals; Domain Name Transfers (if the transfer is successful); Extended Privacy Protection; Google Workspace Email (upgrades and downgrades); Website Migration; Hosting Setup Fee; Trustname Email Storage Addon; Trustname Email AI Addon; Trustname Email Security Addon; Any Services purchased or acquired at a reduced fee or on promotion; or All paid support services (fees paid by you to Trustname for providing non-service related support, such as domain name investigation if involved in an abuse, trademark infringement allegation, and/or proceeding). Refund Requests If you think you are eligible for a refund, you can submit a helpdesk ticket. You must include the following information in your request: Acknowledging that you have read our Refund Policy Why you are asking for a refund Transaction identifying information (e.g. account username, support pin, transaction number, domain name, date of purchase) Any products or services that were suspended, canceled, or terminated due to the abusive usage of the products, services, or any other violation of the Terms and Conditions are not eligible for a refund. The purpose of the refund is for customers to try and understand whether the services provided by Trustname suit their needs. In any way, Trustname will not tolerate abusive usage of refunds (i.e., refunding the same services multiple times and (or) repetitively purchasing and asking for a refund for services purchased in bulk, etc.). Trustname remains a right to unilaterally decline the request for a refund if any of the signs related to the abusage of the refunds occur. Once submitted, we will review your request and may require that you provide additional information. You acknowledge that you must provide a timely response to information requested. Failure to provide the information we need to evaluate your request may result in a closure of your request. Therefore, we ask you to please check your inbox so that we can provide the best support possible. Chargebacks If at any time, we record a decline, chargeback, reversal, payment dispute, risk of payment fraud or other rejection of a charge of any payable fees on your Trustname account (“Chargeback”), this will be considered as a breach of your payment obligations hereunder, therefore you agree that Trustname may pursue all available lawful remedies in order to obtain payment, including but not limited to, immediate termination, without notice to you, of your Trustname account and any domain names or Trustname services registered or renewed on your behalf (“Services”). In addition, this will also result in disabling the option to checkout with a credit card for your Trustname account to limit the risk of payment fraud. In the event a Chargeback is performed, your Trustname account may be blocked without the option to re-purchase or re-use it, and any data contained in such a Trustname account, including any certain content, features, or capacity of your Trustname account may be subject to cancellation and loss of data.  Your use of the Trustname Services and the ability to checkout using credit card will not resume until you: verify the payment method used for the disputed transaction, either by providing:  proof of the payment; or  a simple censored photo of the credit card, with uncovered first 6 (six) and last 4 (four)  digits.  pay any applicable fees in full, including any fees and expenses incurred by Trustname and/or any third party services for each Chargeback received (including fees for Trustname Services provided prior to the Chargeback, handling and processing charges and fees incurred by the payment processor). Cases related to criminal fraud chargebacks or obvious payment fraud (i.e. cases where compromised credit card details were used to make purchases) will result in permanent service termination without any option to recover. If you have any questions or concerns regarding a payment made to Trustname, we encourage you to first contact our Customer Support team before filing a Chargeback or reversal of payment, in order to prevent the Trustname Services from being canceled and your Trustname account being blocked, and to avoid the filing of an unwarranted or erroneous Chargeback, which may result in your being liable for its applicable fees, in addition to re-payment of all the fees applicable to the Trustname Services purchased (and charged-back) by you. We reserve our right to dispute any Chargeback received, including by providing the relevant credit card company or financial institution with any information and documentation proving that the User responsible for such Chargeback did in fact authorize the transaction and make use of the Services rendered thereafter. Contacts If you have questions about our Refund Policy, you can contact Trustname at support@trustname.com You may also contact us at: Fewmoretaps OÜ doing business as Trustname Roseni tn 13 Harju maakond Kesklinna linnaosa Tallinn, 10111 Estonia

(Last Modified August 24, 2025) Trustname operates as a domain registrar committed to protecting user privacy and freedom of speech, offering robust protection through a unique multi-jurisdictional privacy protection service. Although Trustname is designed for anyone who values online security and privacy, the use of our services for harmful or seriously illegal activities is strictly prohibited. Key Takeaways [Component][List][Markers] Custom Exceptional Privacy – Your data stays safe with us. If anyone ever wants access to the domain owner or hosting details, they'd need court orders from three different jurisdictions - The USA, St. Kitts & Nevis, and Estonia at the same time. We call it the Bulletproof Privacy Service. Free Speech with Clear Limits – Trustname disregards US DMCA notices, but strictly prohibits activities that we classify as hardcore illegal, such as selling weapons or drugs containing opioids, or distributing child abuse material. Standard Expiration Policy – Domains are expensive to recover after a 30-day grace period and can be permanently lost to the public if renewal is missed. Total User Responsibility – You are fully responsible for the content and any legal matters related to your domain. To help minimize potential risks, we recommend registering domains with our Suggested Proxy Contact as the default option. Obey the Rules – Breaking the rules can lead to service termination, loss of all paid fees, and the takedown of all your associated domains. TABLE OF CONTENTS Key Takeaways The Short Version Why Is Trustname In Europe? Just Don't The Full Version Reporting Abuse? TrustnameS Rules And Terms Of Use The Short Version No matter the size or nature of your business, whether you're at the helm of a giant corporation, the webmaster of a personal blog network, an online health supplement pharmacy, a video streaming service, or a small local business owner, as long as you value privacy, Trustname is the place to be.  [Component][Callout] Wrapper - Info Insert title here [Component][Callout] Title/Title with Icon ->  [Component][Callout] Title Trustname's stance is simple The Internet should be free for all, and everyone should have freedom of speech online. However, we recognize that some individuals exploit the freedom of the internet to promote illegal content, and we strongly condemn this practice. At Trustname, our goal is to make the internet and hopefully, the world a better and safer place. While profit isn't our primary focus, we still need to earn enough to provide strong legal protection for our users and team against scammers and other malicious individuals. We created Trustname to support developers, activists, journalists, NGOs, and anyone else working for the greater good. [Component][Notice] Wrapper - Error Scamming people for money or distributing dangerous drugs like opioids does nothing to improve the world, so we will never protect that kind of content. Follow our simple rules to access a powerful domain management portal backed by robust privacy protection. Trustname offers a one of a kind Two-Tier Domain Privacy service that replaces your personal contact information in the Whois database with proxy addresses in two encryption stages, unlike other domain registrars that only encrypt once. [Component][Callout] Wrapper - Info Insert title here [Component][Callout] Title/Title with Icon ->  We are committed to strictly protecting your personal information and will never share your details unless compelled to do so by court orders in three jurisdictions simultaneously - The United States, Saint Kitts and Nevis, and Estonia. We understand that your domain is easily the most essential part of your brand online, and Trustname provides the most fortified vault for your domain. What makes our signature two-tier domain privacy protection truly top-tier? Besides getting a proxy of a proxy to hide your details, we use security companies in two regions to mask your contact information. The results? Anyone looking to obtain your domain name details will need to obtain court orders from the two regions where our privacy service providers are located (The United States and Saint Kitts), as well as from Estonia, where we are based. [Component][Callout] Wrapper - Success Insert title here [Component][Callout] Title/Title with Icon ->  Trustname makes it incredibly hard to find your domain registration contact details (even legally). We decided to set up this Tri-Region hurdle to access your domain name details for good reason. Let's see how: [Component][List][Number] Custom The USA – The Internet Corporation for Assigned Names and Numbers (ICANN), major registries, payment processors, and IT service providers are based in the United States. It's incredibly easy for anyone to get a court order in the U.S. for access to contact information linked to domains involved in illegal activities such as the sale of firearms, drugs, or the distribution of child abuse material. Simply put, don't engage in any of these activities. Saint Kitts and Nevis – Our Whois privacy partner, Harakiri, is located in Saint Kitts and Nevis. Obtaining such a court order in the Caribbean Islands is logistically challenging, as there are no direct flights to Nevis; the applicant may need to arrange private transportation. That's exactly why we chose this location for your domain protection. Tip: Check with your travel agent or contact Royal Caribbean for assistance. Estonia – And then finally, Estonia, where Trustname is located. Anyone requesting access to a domain name's information must obtain an official order from a court in Estonia. We deliberately established our headquarters and security partners in three different regions because if we were all in the same region, a single court order might be sufficient to obtain your domain information but we are smarter than that.  Why Is Trustname In Europe? Since Trustname is headquartered in Estonia, Europe, if the US Digital Millennium Copyright Act (DMCA) - a law that has caused many webmasters to lose their domains issues a takedown notice on your domain, we'll turn a deaf ear to them. We are not bound by a DMCA takedown notice since it is issued in the US and we are outside the US's jurisdiction. Like Elon Musk, we have a strong aversion to individuals who exploit the DMCA, as we believe it lacks legal authority for the vast majority of the world's population living outside the United States. [Component] Quote "Overzealous DMCA is a plague on humanity."  - Elon Musk Just Don't At Trustname, we proudly side with you during domain disputes; however, to ensure the security of your domain and avoid repetitive complaints that may cause issues. Please refrain from engaging in the following activities: [Component][List][Number] Custom Spamming – Using your domain name to send unsolicited messages to people in bulk. Phishing – Posing as another brand to ride on its reputation and to get information from the brand's customers. Network abuse – hosting viruses, spam, spying, hacking, etc. DDoS attacks of any kind – Using an extensive network of computers and devices to overwhelm the traffic-handling capacity of a website or app. C&C nodes, botnets or bots. High Yield Investment Programs (HYIPs) or Ponzi schemes – Creating a non-existent enterprise that pays quick returns to early investors from money spent by later investors. Selling weapons, drugs containing opioids or the distribution of child abuse material. [Component][Callout] Wrapper - Warning Insert title here [Component][Callout] Title/Title with Icon ->  Many of these illegal activities are exactly what we strive to protect our customer's domains from at Trustname, so kindly steer clear of them, and you'd find a safe haven with us you'd also be making it easier for us to protect your brand and personal information. The Full Version As our valued customer, Trustname is committed to you and all the digital assets you entrust to us. However, in extreme scenarios such as using your website to host illegal content (that we have confirmed after thorough investigations) and getting court orders from all three jurisdictions. Trustname may be forced to take some of these actions as a last resort: [Component][List][Markers] Custom We may stop providing our services to you and kindly ask you to transfer your domains out of Trustname, rather than denying you access to your domain. Your domain management account may be closed. We may identify and close any accounts that may be associated with yours due to extreme rule violations and… You could lose any money you've paid us, including your topped-up wallet balance. [Component][Callout] Wrapper - Info Insert title here [Component][Callout] Title/Title with Icon ->  [Component][Callout] Title For Non-Customers We will never take any action against a domain name simply because someone filed a complaint - even if your report indicates a violation of our terms. We will only be obligated to take action when we get the relevant court orders. You can find more details in our Abuse and Takedown Policy. We also share stories involving fake takedown requests or legal stuff involving Trustname on our blog to help webmasters like you learn how to protect their domains and stay ahead of bad actors. However, we will always hide the domain name to protect our client's privacy. You can learn more about this in the Golden Principle of Self-Doubt. Reporting Abuse? Have something to report? Review our abuse reporting process and fill out the Abuse Form. You can also email us at abuse@trustname.com; however, you will still be required to complete the full form with all necessary details so that we can investigate your report. Trustname's Rules And Terms Of Use At Trustname, we value transparency and fairness in our services. These rules outline our expectations for our customers to ensure a safe web for everyone: [Component][List][Markers] Custom Payment Terms – On Trustname, you'll need to make payments for services such as domain registration or hosting upfront. Your domain name will only be registered and tied to your account after we receive your payment. For Bitcoin payments, you'll need to wait for confirmation. Unpaid Fees – If your renewal fees are not paid, we offer a grace period of up to 30 days, during which you can renew your valuable domains at the standard price. However, after that, another registrant may be able to claim them. Access to your DNS settings for your domain name may also be disconnected, especially if it's the only service you're using from us. You can find more details in What Happens When My Domain Expires? Automatic Billing – If you subscribed for auto-renewals while purchasing a service, we'll charge your card for renewals. We advise customers to set up auto-renewals so their domains don't expire. However, you can always turn off your auto-renewal in your settings - not all companies offer this option, but we do. We understand that retrieving an expired domain is significantly more difficult, and it's safer to leave your auto renewals on, but we don't require you to. Your Responsibility – You own your domains and websites, and you have complete control over how they are used. If your domain name and websites are involved in activities that violate the law, Trustname will bear no responsibility, and we will take action we deem necessary. Advocacy and Legal Compliance – We support our clients and strictly follow Estonian law. We will always require a local court order, subpoena, or warrant before taking action and will notify you of any requests made to your domain name, unless we are legally prohibited from doing so. Our Famous Two-Tier Privacy Protection (2TP) – Your privacy is our #1 concern. We only disclose your domain contact information in response to a court order, subpoena, or warrant issued simultaneously in three jurisdictions: the United States, St. Kitts and Nevis, and Estonia. Abuse and Enforcement – Trustname strictly prohibits internet abuse. If we detect spamming, phishing, involvement in botnets, launching DDoS attacks, or any other form of network abuse, we will be compelled to shut down your services and report the incident to the relevant authorities and security experts. We fully cooperate with law enforcement agencies in cases of DDoS abuse detected within our system. Fraud Prevention – For fraudulent activities, such as using stolen credit cards, initiating a chargeback without contacting our support team, or bouncing a check, we reserve the right to delist your services and may contact the relevant authorities. Guilt-by-Association – If one of your domains or websites engages in illegal activity and violates our specified rules, we'll take down the culprit domain and may also take down any other domains you have with us, even if they're under different names or accounts. Scam Department of Pre-Crime & De-Risk – We reserve the right to terminate your services if investigations show that you've engaged in fraudulent activity. For example, attempting to register a close-match domain intended for phishing (e.g., using the 'paypal-login-reset.online' domain to scam PayPal customers) will result in your domain being de-listed immediately. We also reserve the right to refuse or terminate your services if we believe that your activities pose a risk to us or our customers. Refunds issued under these circumstances will deduct any incurred costs. Valid Contact Information – It's crucial to provide accurate contact data, especially email addresses, when you purchase our services. If you prefer not to have your information publicly displayed in the Whois database, you can use our signature two-tier Whois privacy protection service (2TP).  Providing false contact information violates our rules and the requirements of ICANN for truthful Whois information.  However, you can enable our Two-Tier Domain Privacy Protection, which utilizes privacy proxies and Whois privacy protection services from Harakiri (Perfect Privacy LLC) and WHOISPPS (Whois Privacy Protection Service LLC) to mask your details from the public. Updated Account Information – Whenever any issues arise or actions are required from you, we will need to reach you, especially via email. If we can't contact you through the details you provided, we may need to make decisions without you. However, as a general rule, we will always contact you before taking any action, such as imposing restrictions (which are incredibly unlikely). Payment Terms for Monthly Services – For services that are billed monthly, automatic renewal is required. We use Stripe for credit card payments, ensuring your card information isn't stored on our servers. PayPal subscriptions and crypto payments require sufficient funds in your account. Bitcoin payments are processed through our payment gateway, while Coinpayments handle other cryptocurrencies (altcoins and stablecoins). Data Retention Policy – We keep your information for 3 years after your last paid service ends. However, your websites, emails, and backed-up data may be deleted 45 days after they become overdue - 15 days after the 30-day grace period. Email Communications – Trustname will send you emails for renewal notices, invoices, system status updates, important network event notifications, and ICANN notifications. You can manage your email notification preferences in your email settings. Adhesion Contracts – As an ICANN-accredited registrar, we adhere to specific rules and regulations set by the governing body, including the ICANN Uniform Domain Name Dispute Resolution Policy and, for some domains, the CoreHUB Registration Agreement. Designated Agent – By selecting Trustname as your designated agent, you authorize us to handle your domain registration changes according to the ICANN Transfer Policy. Compliance with the Law – Simply put, HYIPs, Ponzi schemes, theft and other illegal activities are strictly prohibited and will result in the suspension of your account. Non-Aggression Principle – We adhere to the Non-Aggression Principle (NAP) and will shut down sites involved in harmful activities like child exploitation or promoting hate groups like the Nazis or the KKK. By registering your domain with Trustname, you agree to these terms and promise to only host content that promotes voluntaryism and the progress it represents in human society. Free Speech Zone – At Trustname, we support free speech. However, while we defend every person's right to speak the truth, we won't support harmful content. Harmful content violates the NAP. Responsibility for User Generated Content – If you're a service provider hosting user generated content, we recommend that you address any abuse complaints within 24 hours of our notification. Depending on the nature and the validity of these complaints about the content being generated on your platform, failing to resolve them may result in service termination. Filesharing and BitTorrent Sites – If you operate file sharing or BitTorrent sites, DMCA notices don't apply to us. However, if complaints are made within the region whose jurisdiction we fall under, failing to resolve them may result in a court order and lead to action taken against your domain. Manage these requests promptly to avoid issues. Online Pharmacies – Websites selling drugs online must meet at least one of the following requirements: possess a valid pharmacy license for any country to which they ship, or be approved by an online pharmacy association, such as PharmacyChecker, LegitScript, the Canadian International Pharmacy Association, or a similar alternative body. We recognize the importance of patients in developing countries having access to life-saving medicines. We support online pharmacies shipping anti-HIV or malaria medicines or even selling generic sildenafil to patients in need sexual health is a basic human need. We won't take any action against a legitimate online pharmacy simply because a complaint was made by another company that is threatened by their lower prices. DDoS Protection Policy – We offer DDoS protection; however, our services are not intended for use as a budget DDoS guard. If you face a DDoS attack, contact us first for assistance. Deliberate misuse of our DDoS protection may result in termination of service. No refunds on domain names and associated services – We do not offer refunds for domain names and associated services, and no exceptions will be made. Make sure to double-check the services you purchase and the spellings of domain names before completing a payment. Service-Level Agreements (SLAs) – Our SLAs ensure your satisfaction and a money-back guarantee for SSL certificates and particular services under certain conditions. Third-Party DNS – Your Trustname dashboard may provide convenient access to DNS-management functionality operated by an independent third-party DNS provider. Trustname does not operate the underlying authoritative DNS network. You are always free to use another DNS provider by changing your domain's nameservers. If you decide these services are not for you, we will give a full refund for annual payments. For annual services, we'll refund 3 month's fees. If you experience any downtime, you receive complimentary access for that month. To learn more about our commitment to you, see Why Your Domain Name Is Safe with Us. Domain Expiration Cycle – Be aware of your domain's expiration date. Here's the timeline to keep in mind: During the Grace period (1–30 days after expiration), you can still renew your domain name at the standard rate or transfer it out. In the Redemption period (31–60 days after expiration or the next 30 days after the Grace period ends), you can still renew your domain, but you'll need to pay a higher fee, usually over $129. If you don't renew your domain during the redemption period, your domain name moves on to Pending Delete status. After the Pending-Delete period (61–65 days after expiration or the next 5 days after the Redemption period ends), the domain is released back to the public. It can be acquired by a new registrant. Once a domain reaches the Pending-Delete status, it's too late to recover it. You will have to compete with other bidders once again as if you were buying a new domain. If your domain name is particularly valuable, there's a high chance that it will be quickly taken off the market by "drop catchers" once it's available. In summary, don't let your high-value domain name expire because there's no guarantee you’ll ever get it again. Keep your payment information up to date and always set up an iCal feed for your domain expirations. Zombie Domains – We may redirect traffic from domains we considered "abandoned" in various ways. Abandoned domains may include those that are not associated with a user but are listed on our name servers, expired domains, web addresses using non-functional vanity nameservers that point back to us, and domains suspended for rule violations. Crypto Payments – Refunds for crypto payments will be issued by check in fiat currency and mailed to the account holder's address. For bank account transfers, we will need to perform complete KYC verifications before we grant your refunds. Support – We provide support to our customers and handle support requests in English only. Legal documents must be translated into English by a certified translator and notarized before submission. Non-Disparagement – By accepting our terms, you agree not to publicly disparage Trustname, ensuring fair feedback and preventing harmful content. Feedback Protocol – If you are ever dissatisfied with any of our services, please inform Trustname so we can resolve the issue and make it right where possible, rather than posting a negative review on review sites. We can’t address issues we're unaware of. [Component][Callout] Wrapper - Error Insert title here [Component][Callout] Title/Title with Icon ->  [Component][Callout]Title with icon Legal Threats Any legal threats made against Trustname will result in the termination of your services, and we will not be obligated to respond. As an internet service provider (ISP) and distributor, legal proceedings must be initiated through an Estonian lawyer. While there aren't too many, we do have connections with English-speaking lawyers in Estonia. If you ever need one, feel free to contact us for more information. Domain Privacy. That's Trustname. [Component][Callout] Wrapper - Warning Insert title here [Component][Callout] Title/Title with Icon ->  [Component][Callout]Title with icon General Disclaimer By using any of Trustname's services, you consent to bearing full responsibility over your digital assets, and we are not liable for any issues that arise, and we make no guarantees. You agree to indemnify us from any claims or liabilities that arise from using any of Trustname's services.

  Fewmoretaps OÜ doing business as Trustname Effective Date: 9 August 2026 Trustname is committed to protecting privacy while providing secure, reliable domain name registration and related Internet services. This Privacy Policy explains how Fewmoretaps OÜ doing business as Trustname (“Trustname”, “we”, “us”, or “our”) collects, uses, verifies, stores, transfers, discloses and otherwise processes personal data when you use our websites, account systems, APIs, domain registration services and other products or services (collectively, the “Services”). This Policy also explains the specific treatment of domain name Registration Data, including registrations using Trustname's Suggested Default Contact Proxy Service and Two-Tier Privacy. This Policy should be read together with the Trustname Universal Terms of Service, Domain Name Registration Agreement, NIS2 Domain Name Registration Data Verification Policy, applicable Privacy/Proxy Service terms, Cookie Policy, and any product-specific privacy notice applicable to a Service you use. 1. Who Is Responsible for Your Personal Data For the processing described in this Privacy Policy, the primary data controller is: Fewmoretaps OÜ doing business as Trustname Legal and Privacy Department Roseni tn 13 Harju maakond Kesklinna linnaosa Tallinn 10111 Estonia Privacy and Data Protection Contact: legal@trustname.com Trustname is established in Estonia and is therefore established within the European Union. For core Trustname activities—including account administration, domain name registration, Registration Data verification, fraud prevention, security, regulatory compliance, billing administration and legal-request handling—Trustname generally acts as a data controller. For certain separately contracted hosted or business services, Trustname may process personal data on behalf of a customer as a data processor. Where applicable, that processing is governed by the relevant Data Processing Addendum or other product-specific agreement. Registry Operators, payment providers, verification providers, Privacy/Proxy Service Providers, ICANN and other recipients may act as independent controllers, joint controllers or processors depending on the particular processing activity and applicable agreements. 2. Scope of This Privacy Policy This Privacy Policy applies to personal data processed through: [+] [List] Green Unordered Trustname websites; Trustname customer accounts and account panels; domain name registration, transfer, renewal and management; Privacy and Proxy Services; third-party DNS functionality accessible through the Trustname platform; reseller and API services; hosting and server-related Services; email Services; SSL and security-related Services; payment and billing systems; customer support; legal and compliance processes; fraud, abuse and security systems; marketing and promotional communications; analytics and website technologies; and other Trustname Services referring to this Policy. 2.1 Third-Party DNS Functionality Where DNS-management functionality is made available through a Trustname account, the underlying authoritative DNS service may be operated by an independent third-party provider. Trustname may process and transmit DNS configuration data and limited associated account or technical information where necessary to facilitate that functionality. The underlying DNS operator may process information independently in accordance with its applicable legal obligations and privacy terms. Where a particular Service has a separate privacy notice, that notice supplements this Policy. 3. Categories of Personal Data We Collect Depending on the Services you use, we may collect the following categories of information. 3.1 Account and Identity Information This may include: [+] [List] Green Unordered name; legal entity name; postal address; country; email address; telephone number; account username; customer or account identifier; preferred language; account settings; and information concerning an authorized representative. 3.2 Domain Name Registration Data Depending on the TLD, registration structure and applicable requirements, this may include: [+] [List] Green Unordered domain name; date of registration; Registered Name Holder information; organization name; postal address; email address; telephone number; administrative or technical contact information where applicable; Registry-generated identifiers; nameserver information; DNSSEC information; registration, renewal and expiration dates; registrar and Registry status information; and other Registration Data required or permitted under applicable ICANN policy, Registry requirements or law. 3.3 Underlying Privacy/Proxy Customer Data Where a Privacy Service or Proxy Service is used, Trustname may collect and maintain the underlying information of the Privacy/Proxy customer or licensee, including: [+] [List] Green Unordered name or legal entity name; postal address; email address; telephone number; Account information; and information reasonably required to identify or contact the underlying customer. The use of a Privacy Service or Proxy Service does not eliminate the obligation to provide accurate underlying information to Trustname where such information is required. 3.4 Verification and Compliance Information Depending on the circumstances, we may process: [+] [List] Green Unordered email-verification results; telephone or one-time-code verification results; legal entity registration information; public company or business-register information; supporting documentation; identity or authority documentation where reasonably required; sanctions or compliance screening results where applicable; fraud indicators; risk indicators; registration-data accuracy reports; and records of verification and correction procedures. We do not require identity documentation in every case. Verification measures depend on the Service, applicable law, Registry or ICANN requirements, risk and the circumstances of the transaction. 3.5 Transaction and Payment Information This may include: [+] [List] Green Unordered billing name and address; payment method; transaction amount; currency; invoice information; transaction identifier; payment-provider identifier; refund information; chargeback information; cryptocurrency transaction or wallet-related information where applicable; and fraud and payment-risk indicators. Where payment information is entered directly into a payment provider's systems, the payment provider may process sensitive payment credentials without providing the full credentials to Trustname. 3.6 Technical and Security Information We may collect: [+] [List] Green Unordered IP address; date and time of access; browser type; operating system; device characteristics; language and regional settings; login history; API activity; session identifiers; security events; authentication events; referral source; pages or functions accessed; network and connection information; cookies and similar identifiers; and device or browser signals reasonably used for security and fraud prevention. 3.7 Customer Support and Communications We may retain: [+] [List] Green Unordered support tickets; emails; live-chat communications; complaint records; escalation records; telephone or other support records where applicable; legal correspondence; documents submitted to Trustname; and other communications relating to your Account or Services. 3.8 Abuse, Security and Legal Information Where relevant, we may process: [+] [List] Green Unordered abuse complaints; DNS Abuse reports; cybersecurity reports; threat-intelligence information; URLs and technical indicators; screenshots and supporting evidence; correspondence from rights holders; court orders; subpoenas; governmental requests; law-enforcement requests; UDRP or URS documentation; other dispute-resolution documentation; and records of Trustname's review and response. 3.9 Marketing and Preference Information This may include: [+] [List] Green Unordered marketing preferences; newsletter subscriptions; campaign interactions; referral information; promotion use; advertising identifiers where permitted; and preferences concerning non-essential cookies. 4. How We Obtain Personal Data We may obtain information: Directly from You For example, when you: [+] [List] Green Unordered create an Account; register or transfer a domain; purchase a Service; provide underlying Privacy/Proxy Customer information; contact Support; submit a legal or compliance request; participate in a promotion; update Account information; or communicate with Trustname. From Your Authorized Representative This may include: [+] [List] Green Unordered employees; agents; resellers; technical administrators; account managers; or another person acting with your authority. From Registries, Registrars and Domain Name Service Providers We may receive information when: [+] [List] Green Unordered a domain is transferred; a Registry processes a transaction; a reseller submits a registration; registration information is synchronized; a Registry provides status or lifecycle information; or another registrar participates in a transfer or change. From Payment and Fraud-Prevention Providers We may receive transaction confirmations, fraud indicators, chargeback information and payment-related metadata. From Verification and Public Sources Where reasonably required, we may obtain information from: [+] [List] Green Unordered public company registers; governmental registers; authoritative databases; verification providers; sanctions lists; fraud-prevention providers; or other lawful sources. From Third-Party Reports Information concerning a Domain Name or Account may be provided to us through: [+] [List] Green Unordered abuse complaints; registration-data accuracy reports; cybersecurity reports; legal complaints; intellectual-property complaints; court proceedings; or law-enforcement or governmental requests. Automatically Certain technical information may be generated when you use our websites, APIs, Account systems or Services. 5. Why We Process Personal Data Trustname processes personal data only where an appropriate legal basis exists. Depending on the processing activity and applicable law, the legal basis may include: [+] [List] Green Unordered performance of a contract; steps requested before entering into a contract; compliance with a legal obligation; legitimate interests pursued by Trustname or another party; consent, where consent is the appropriate legal basis; establishment, exercise or defence of legal claims; or another basis recognized by applicable law. We do not treat acceptance of this Privacy Policy as blanket consent to every form of personal-data processing. 6. Performance of Our Contract With You We process information where necessary to provide the Services you request. This may include processing required to: [+] [List] Green Unordered create and administer your Account; register, transfer or renew a Domain Name; process Domain Name modifications; provide DNS or hosting Services; process payments; administer subscriptions; operate Privacy and Proxy Services; communicate about your Services; provide customer support; authenticate Account instructions; provide API access; and enforce applicable agreements. Some information is necessary for us to provide a requested Service. If required information is not provided, we may be unable to provide or continue the relevant Service. 7. Legal and Regulatory Obligations Trustname may process personal data where necessary to comply with obligations arising under: [+] [List] Green Unordered applicable European Union law; applicable Estonian law; applicable national law; cybersecurity legislation; NIS2 and applicable national implementing legislation; ICANN agreements and Consensus Policies; applicable Registry agreements and policies; tax and accounting requirements; court orders; legally binding governmental requirements; or other legal or regulatory obligations. Processing necessary to satisfy a legal or regulatory obligation does not depend solely on your consent. DOMAIN REGISTRATION DATA 8. Domain Registration Data Domain name registration involves processing that differs from ordinary website or account processing. Trustname may collect, maintain, verify, transfer, escrow, publish, redact, retain and disclose Registration Data where required or permitted by: [+] [List] Green Unordered applicable ICANN policies; the applicable Registry; applicable Registry-Registrar Agreements; NIS2-related requirements; applicable law; a binding dispute-resolution process; or another applicable registration requirement. The precise data processed and the parties receiving it may differ by TLD. 9. NIS2 Domain Registration Data Where applicable NIS2 requirements or national implementing legislation apply, Trustname processes Registration Data for purposes including contributing to the security, stability and resilience of the Domain Name System. Trustname maintains procedures designed to: [+] [List] Green Unordered collect required Domain Name Registration Data; maintain accurate and complete data; verify Registration Data proportionately; correct inaccurate data; make applicable non-personal Registration Data publicly available where legally required; receive lawful and duly substantiated requests for access to specific Registration Data; and provide lawful access where the applicable requirements are satisfied. Trustname's detailed verification procedures are described in the Trustname NIS2 Domain Name Registration Data Verification Policy. Where applicable law imposes a particular response period for lawful and duly substantiated requests from legitimate access seekers, Trustname processes those requests within the legally applicable period. The existence of a request does not itself establish an entitlement to personal Registration Data. PRIVACY AND PROXY SERVICES 10. Suggested Default Contact Proxy Service For eligible registrations using Suggested Default Contact, Perfect Privacy LLC acts as the Registered Name Holder and Proxy Service Provider. The end customer is the P/P Customer and licensee and is not the Registered Name Holder while the Proxy Service remains active. The P/P Customer must nevertheless provide Trustname with accurate underlying contact information. Trustname maintains the required underlying customer information in non-public registrar records. Trustname may process that information for: [+] [List] Green Unordered domain administration; operation of the Proxy Service; verification; security; fraud prevention; abuse investigation; regulatory compliance; support; Registrar Data Escrow; legal obligations; dispute resolution; lawful disclosure; and enforcement of applicable agreements. Trustname may provide underlying information to Perfect Privacy LLC where reasonably necessary for Perfect Privacy LLC to perform its obligations as Registered Name Holder, administer the Proxy Service, respond to a legally sufficient requirement, address an applicable domain dispute, or comply with the agreements governing the registration. Underlying customer information is not made public merely because Suggested Default Contact is used. 11. Privacy and Proxy Providers For eligible Domain Name registrations, Trustname may use privacy and proxy services provided by independent providers, including Perfect Privacy LLC and WHOIS Privacy Protection Service LLC (“WHOISPPS”). 11.1 Provider Roles Depending on the privacy or proxy configuration applicable to a particular Domain Name, either Perfect Privacy LLC or WHOISPPS may act as the Registered Name Holder and Proxy Service Provider. Either provider may also perform a Privacy Service, masking, alternative-contact, forwarding or communication-relay function without acting as the Registered Name Holder where the applicable configuration provides for such a role. The applicable role is determined at the individual Domain Name level. The appearance of a provider's information in RDAP, RDDS, WHOIS or another registration-data output does not, by itself, determine whether that provider is the Registered Name Holder. 11.2 Processing by an Applicable Privacy Registrant Where Perfect Privacy LLC or WHOISPPS acts as Registered Name Holder or Proxy Service Provider, Trustname may process information reasonably necessary to: establish and administer the applicable proxy-registration arrangement; maintain accurate registration records; provide Domain Name management functionality; administer renewals and transfers; process permitted registration-data changes; provide required notices; satisfy Registry or ICANN requirements; administer disputes or compliance matters; and comply with applicable law or valid legal process. Trustname limits processing and disclosure to information reasonably necessary for the applicable purpose and legal basis. 11.3 Additional Privacy or Relay Provider Where Perfect Privacy LLC, WHOISPPS or another approved provider acts solely as an additional Privacy Service Provider, Trustname may use alternative contact details, routing identifiers or communication-relay information supplied by that provider. Trustname does not provide the P/P Customer's underlying personal Registration Data to an additional Privacy Service Provider merely for the purpose of operating standard masking, alternative-contact or communication-relay functionality. If additional processing becomes reasonably necessary for a particular service request, compliance requirement, security matter, legal obligation or other permitted purpose, Trustname will process or disclose only information reasonably necessary for that purpose and only where an appropriate legal basis exists. 11.4 Changes in Provider or Configuration The privacy or proxy configuration applicable to a Domain Name may change during the registration lifecycle. This may include: a change in which provider acts as Registered Name Holder; a change in which provider supplies an additional Privacy Service; a change in privacy contact or relay information; or another modification required for technical, contractual, Registry, ICANN, security or legal reasons. Where such a change requires Trustname to process personal data differently, Trustname will do so in accordance with this Privacy Policy and applicable data-protection law. Where a modification constitutes a Change of Registrant under applicable ICANN policy, the applicable procedure is governed by the Domain Registration Agreement rather than this Privacy Policy. 11.5 Underlying Customer Data Trustname may collect and retain underlying P/P Customer and registration information even where a Privacy or Proxy Service is active. Such information may be processed for purposes including: service administration; account security; verification; Registrar Data Escrow; Registry and ICANN compliance; transfers; dispute handling; abuse or security investigations; legal compliance; and other purposes described in this Privacy Policy. The collection, verification, retention or escrow of underlying customer data does not mean that such information is publicly disclosed. Public registration-data publication is handled in accordance with applicable ICANN Registration Data Policy requirements, Registry capabilities, applicable law and Trustname's Domain Registration Agreement. 12. Registrar Data Escrow Trustname deposits Registration Data into Registrar Data Escrow where required by applicable ICANN requirements. For Privacy and Proxy Services offered or made available by Trustname or an applicable affiliated provider, this may include the required underlying information concerning: [+] [List] Green Unordered customers of Privacy Services; and licensees of Proxy Services. Registrar Data Escrow is a non-public registration-data continuity safeguard. The inclusion of underlying information in escrow does not make that information public and does not, by itself, authorize its disclosure to third parties. Data held in escrow is subject to the applicable escrow arrangement and ICANN requirements. 13. Transfers to Registry Operators A Registry Operator may require Trustname to transmit certain Registration Data in order to create, maintain, renew, transfer or administer a Domain Name. The Registration Data transferred varies according to: [+] [List] Green Unordered TLD; Registry technical requirements; applicable ICANN policy; Registry agreements; applicable law; and the registration structure. Trustname seeks to transmit only the Registration Data required or otherwise permitted for the applicable purpose. Where applicable law requires a data-protection arrangement concerning such transfers, Trustname will use the applicable contractual or legal mechanism. 14. Public RDAP/RDDS Registration Data Trustname may publish or make Registration Data available through: [+] [List] Green Unordered RDAP; RDDS; WHOIS where still applicable; a Registry-operated registration-data service; or another applicable domain registration-data mechanism. The information published depends on: [+] [List] Green Unordered whether the registrant is a natural or legal person; applicable ICANN policy; applicable Registry implementation; TLD-specific requirements; use of a Privacy or Proxy Service; applicable law; and any valid consent to publication where consent is an appropriate legal basis. Personal data are not made public merely because they form part of Trustname's registrar records. Where Suggested Default Contact is active, Perfect Privacy LLC remains the Registered Name Holder. Where Two-Tier Privacy is enabled, applicable Privacy Service information or alternative contact mechanisms may be displayed to the extent permitted by applicable requirements. Underlying P/P Customer information is not made public merely because Trustname collects, verifies, retains or escrows it. 15. Legal-Person Registration Data Registration Data relating to a company or other legal person may be treated differently from data relating to a natural person. Where applicable law requires publication of non-personal Domain Name Registration Data concerning a legal person, Trustname may publish the required information. A registration record concerning a legal person can still contain personal data—for example, a named employee's email address or telephone number. Where appropriate, Trustname may distinguish between personal and non-personal elements of a legal-person registration before publication. 16. Requests for Non-Public Registration Data Trustname may receive requests for access to non-public Registration Data from: [+] [List] Green Unordered law-enforcement authorities; courts; governmental authorities; cybersecurity authorities; CERTs or CSIRTs; dispute-resolution providers; intellectual-property rights holders; security researchers; legal representatives; other legitimate access seekers; or other persons asserting a lawful basis for access. A request does not automatically create a right to disclosure. Depending on the request, Trustname may assess: [+] [List] Green Unordered requester identity; authority to act; legal basis; jurisdiction; purpose; specificity; supporting evidence; necessity; proportionality; requested data; data minimization; applicable Privacy/Proxy procedures; legal restrictions; and procedural safeguards. Trustname may request further information where needed to evaluate a request. Trustname may reject, restrict or defer a request where it is: [+] [List] Green Unordered incomplete; inadequately substantiated; overly broad; disproportionate; unlawful; outside the requester's authority; inconsistent with applicable data-protection requirements; or otherwise insufficient to establish an appropriate basis for disclosure. Where applicable NIS2 implementing law requires a response to a lawful and duly substantiated request from a legitimate access seeker within a specific period, Trustname applies the legally required timeframe. Underlying P/P Customer data are not automatically disclosed merely because a standard Registration Data disclosure request has been submitted. Privacy and Proxy Service disclosure procedures may additionally apply. 17. Court Orders, Subpoenas and Government Requests Trustname reviews legal process before disclosing personal data. Depending on the circumstances, we may assess: [+] [List] Green Unordered authenticity; issuing authority; jurisdiction; enforceability; legal basis; scope; necessity; proportionality; and whether the requested information is held by Trustname. Trustname may seek clarification or additional documentation where appropriate. Trustname may disclose information where disclosure is legally required or otherwise supported by an applicable lawful basis. Where legally permitted and appropriate, Trustname may notify the affected customer before or after disclosure. Trustname may delay or withhold notice where: [+] [List] Green Unordered notification is legally prohibited; a binding order prohibits notification; notification would create a material security risk; notification could compromise a lawful investigation; or another valid legal basis exists. 18. UDRP, URS and Domain Dispute Proceedings Registration Data and related information may be processed or disclosed where reasonably necessary in connection with: [+] [List] Green Unordered UDRP proceedings; URS proceedings; court proceedings; applicable ccTLD dispute policies; Registry disputes; or another binding domain-name dispute mechanism. The existence of a trademark, copyright or other complaint does not automatically mean that underlying personal data will be disclosed. OTHER PROCESSING ACTIVITIES 19. Security, Fraud Prevention and Abuse Mitigation Trustname has legitimate interests in protecting: [+] [List] Green Unordered Accounts; customers; infrastructure; payment systems; Domain Names; Registry connections; APIs; DNS infrastructure; and the security and stability of the Domain Name System. We may therefore process information including: [+] [List] Green Unordered IP addresses; device information; browser signals; authentication history; transaction data; payment-risk signals; Account activity; support history; Registration Data; technical security indicators; and information provided in abuse or fraud reports. Processing may involve automated tools and manual review. Trustname may associate technical or risk information with an Account where reasonably necessary to detect or investigate: [+] [List] Green Unordered account compromise; unauthorized access; fraud; phishing; malware; botnets; DNS Abuse; payment abuse; security incidents; or other harmful or unlawful activity. 20. Automated Processing and Profiling Trustname may use automated systems to assist with: [+] [List] Green Unordered fraud detection; payment-risk assessment; abuse detection; account security; technical verification; Registration Data validation; spam prevention; and transaction monitoring. Automated indicators may be used to prioritize or trigger manual review. Where applicable law restricts decisions based solely on automated processing that produce legal or similarly significant effects, Trustname will apply the legally required safeguards. Where applicable, you may request information or human review in accordance with your rights under applicable data-protection law. 21. Customer Support and Service Communications Trustname uses Account and contact information to: [+] [List] Green Unordered respond to support requests; investigate technical problems; authenticate customers; send security notifications; provide transaction confirmations; communicate Registry or ICANN notices; send renewal and expiration notices; communicate verification requests; notify you about Service changes; and provide other contractual or legally required communications. Service, security, verification, legal and other mandatory communications are not promotional communications and generally cannot be disabled while the relevant Service remains active. 22. Promotional Communications Trustname may use contact information to send information about: [+] [List] Green Unordered new products; promotions; discounts; product updates; and other commercial offers. Depending on applicable law, promotional processing may rely on: [+] [List] Green Unordered your consent; or a permitted legitimate-interest basis. You may unsubscribe from promotional email through the unsubscribe mechanism or applicable Account preferences. Unsubscribing from marketing does not stop necessary: [+] [List] Green Unordered security; billing; legal; support; domain expiration; verification; or other Service communications. 23. Cookies and Similar Technologies Trustname may use: [+] [List] Green Unordered session cookies; persistent cookies; local-storage technologies; analytics technologies; web beacons; referral identifiers; and similar technologies. These technologies may be used to: [+] [List] Green Unordered maintain sessions; authenticate users; remember preferences; secure Accounts; detect fraud; measure website performance; diagnose errors; understand website usage; and support marketing where permitted. Strictly necessary technologies may operate where necessary to provide or secure a Service. Where applicable law requires consent before using non-essential analytics or advertising technologies, Trustname will request that consent through the applicable cookie or preference mechanism. You may modify applicable preferences using the Trustname cookie preference interface. 24. Device and Browser Security Signals Certain Trustname security and fraud-prevention technologies may use device or browser characteristics even where ordinary cookies are unavailable. These signals may help identify: [+] [List] Green Unordered suspicious logins; automated abuse; Account takeover; repeated fraudulent transactions; circumvention attempts; or other security risks. Such information is processed only where reasonably necessary and proportionate for the applicable security, fraud-prevention or legal purpose. 25. Analytics Trustname may use analytics providers, including Google Analytics or similar services, to understand and improve use of our websites and Services. Analytics information may include: [+] [List] Green Unordered IP-derived information; device characteristics; browser information; pages viewed; interactions; referral information; approximate location; session duration; and technical performance data. Where permitted and reasonably necessary for security, fraud prevention or Service improvement, analytics information may be associated with existing Trustname Account or operational information. Non-essential analytics technologies are subject to applicable cookie and consent requirements. 26. Public Content Information you intentionally submit to a public area—such as a public review, testimonial, forum, blog comment or other publicly accessible feature—may become publicly available. Do not submit information to a public feature that you do not wish to make public. Where legally and technically possible, you may request removal of personal information that you previously made public through a Trustname-controlled feature. 27. Testimonials Where Trustname publishes a testimonial that identifies an individual, we will use an appropriate legal basis and obtain consent where required. You may contact Trustname to withdraw applicable consent or request removal. 28. Payments Payment transactions may be processed by external payment providers. Depending on the payment method, payment providers may independently collect: [+] [List] Green Unordered card information; bank information; payment-account information; identity information; fraud-prevention information; and other data required to complete or secure the transaction. Trustname receives and stores only the payment information reasonably necessary for: [+] [List] Green Unordered transaction administration; accounting; fraud prevention; refunds; dispute handling; chargebacks; and compliance. Cryptocurrency transactions may be publicly visible on the applicable blockchain and therefore should not be treated as inherently private. SHARING OF PERSONAL DATA 29. When We Share Personal Data Trustname does not sell customer personal data as an ordinary part of providing the Services. We may share personal data where reasonably necessary with categories of recipients described below. Registry Operators and Registry Service Providers For registration and administration of Domain Names. ICANN Where required or permitted under applicable ICANN agreements or policies. DNS Infrastructure Providers Where you elect to use third-party DNS functionality made accessible through Trustname, we may transmit the technical information reasonably necessary to configure or administer that functionality to the applicable independent DNS operator, including Gransy s.r.o., where applicable. Registrar Data Escrow Providers Where required for Registrar Data Escrow. Privacy and Proxy Service Providers Where necessary to provide, administer or comply with an applicable Privacy or Proxy Service. Payment Providers To process and protect financial transactions. Fraud, Security and Verification Providers Where necessary for security, fraud prevention or Registration Data verification. Hosting and Infrastructure Providers Where necessary to provide and secure Trustname's systems and Services. Communication Providers For email, notifications, support and other communication functionality. Analytics and Technology Providers Where permitted and subject to applicable privacy and cookie requirements. Professional Advisers Such as attorneys, auditors, accountants, insurers and consultants where reasonably necessary. Dispute-Resolution Providers Including providers administering UDRP, URS or other applicable domain-name disputes. Authorities and Legal Requesters Where disclosure is required or permitted by applicable law and the applicable requirements for disclosure are satisfied. Affiliates and Corporate Group Entities Where reasonably necessary to provide Services, administer the business, maintain security or perform legitimate internal operations, subject to appropriate privacy safeguards. Corporate Transactions Information may be transferred as part of: [+] [List] Green Unordered merger; acquisition; financing; restructuring; sale of assets; registrar portfolio transfer; insolvency process; or similar corporate transaction, subject to applicable law and confidentiality safeguards. 30. No Sale of Personal Data Trustname does not sell personal information for monetary consideration as part of its ordinary business model. Certain privacy laws may define “sale,” “sharing,” “targeted advertising” or similar concepts more broadly than an ordinary commercial sale. Where applicable law gives you rights concerning analytics, advertising or related technologies, Trustname provides applicable choices through its cookie preference tools or jurisdiction-specific privacy notices. INTERNATIONAL PROCESSING 31. International Transfers Trustname is established in Estonia, but some providers, Registry Operators, Privacy/Proxy Service Providers, infrastructure providers or other recipients may be located outside Estonia or outside the European Economic Area. Where personal data are transferred from the EEA to a country not benefiting from an applicable adequacy decision, Trustname will use an appropriate legal transfer mechanism where required. Depending on the circumstances, such mechanisms may include: [+] [List] Green Unordered European Commission Standard Contractual Clauses; an applicable adequacy decision; another approved contractual mechanism; an applicable statutory derogation; or another transfer mechanism permitted by data-protection law. Trustname applies data minimization and seeks to transfer only information reasonably required for the applicable purpose. The fact that a third-party recipient is located outside the EEA does not automatically mean that all Trustname customer data are transferred to that recipient. In particular, operation of the standard WHOISPPS second-layer Privacy Service does not itself require Trustname to provide WHOISPPS with the end customer's underlying personal Registration Data. RETENTION 32. How Long We Keep Personal Data Trustname retains personal data only for as long as reasonably necessary for the purposes for which it is processed, including applicable legal, contractual, security and regulatory requirements. Retention periods vary according to the category of information and Service. Factors determining retention include: [+] [List] Green Unordered whether an Account remains active; whether a Domain Name remains sponsored by Trustname; applicable ICANN retention requirements; Registrar Data Escrow requirements; Registry requirements; accounting and tax laws; limitation periods; fraud or abuse investigations; pending disputes; legal holds; court orders; security requirements; and establishment, exercise or defence of legal claims. Closing an Account does not necessarily result in immediate deletion of all associated information. Some information may be retained in restricted or archived form where continued retention is required or legally justified. When information is no longer required, Trustname will delete, anonymize or otherwise dispose of it in accordance with applicable retention practices. 33. Domain Registration Data Retention Domain Registration Data may be subject to specific retention requirements arising from: [+] [List] Green Unordered ICANN; the RAA; the ICANN Registration Data Policy; Registry rules; Registrar Data Escrow requirements; NIS2-related legislation; dispute-resolution requirements; or applicable law. A request to delete Registration Data cannot be fulfilled where continued processing is necessary for an active registration or another applicable legal or contractual requirement. Where deletion of necessary Registration Data would make continued provision of a Domain Name registration impossible, Trustname may require: [+] [List] Green Unordered corrected or replacement data; removal of an applicable Service; transfer of the Domain Name; or termination of the affected registration Service. SECURITY 34. How We Protect Personal Data Trustname implements technical and organizational safeguards appropriate to the nature of the information and risks involved. Measures may include: [+] [List] Green Unordered encrypted transmission; authentication controls; access restrictions; account-security controls; network protections; logging and monitoring; backup and recovery measures; fraud detection; incident-response procedures; employee access controls; provider due diligence; and other appropriate organizational and technical measures. No Internet transmission or electronic storage method can be guaranteed to be completely secure. Customers are responsible for protecting their own: [+] [List] Green Unordered passwords; authentication methods; support credentials; API keys; email Accounts; and devices. Please notify Trustname promptly if you believe your Account has been compromised. 35. Personal Data Breaches Trustname maintains procedures for identifying, investigating and responding to personal-data breaches. Where applicable law requires notification to a supervisory authority or affected individuals, Trustname will provide such notification in accordance with the applicable legal requirements. Trustname may also take measures to: [+] [List] Green Unordered contain the incident; preserve evidence; secure affected systems; reset credentials; reduce risk; and prevent recurrence. YOUR RIGHTS 36. GDPR and EEA Data Protection Rights Where the GDPR applies, you may have the right, subject to applicable conditions and exceptions, to: [+] [List] Green Unordered obtain information about processing; access your personal data; correct inaccurate personal data; complete incomplete personal data; request deletion; request restriction of processing; object to certain processing; receive applicable personal data in a portable format; withdraw consent where processing is based on consent; object to direct marketing; exercise applicable rights concerning automated decision-making; and lodge a complaint with a competent supervisory authority. These rights are not absolute. For example, Trustname may need to continue processing particular information where necessary to: [+] [List] Green Unordered perform a contract; comply with law; comply with ICANN or Registry obligations; maintain Registrar Data Escrow; maintain an active Domain Name registration; investigate fraud or abuse; protect security; or establish, exercise or defend legal claims. Withdrawal of consent affects processing relying on that consent but does not invalidate processing already lawfully performed or processing supported by another legal basis. 37. How to Exercise Your Rights Privacy requests may be sent to: legal@trustname.com Trustname may need to verify your identity or authority before acting on a request. We will request only information reasonably necessary to perform that verification. Where a request concerns a Domain Name or Account, Trustname may require authentication through the relevant Account or another secure process. Trustname will respond within the period required by applicable law. Where permitted by law, we may refuse or charge an appropriate fee for a request that is manifestly unfounded or excessive. 38. Supervisory Authority Because Trustname is established in Estonia, individuals may have the right to lodge a data-protection complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or, where applicable, another competent supervisory authority. You are not required to contact Trustname before exercising any statutory right to lodge a complaint, although we encourage you to contact us so that we have an opportunity to address your concern. REGIONAL PRIVACY INFORMATION 39. United Kingdom Where the UK GDPR applies, individuals may have rights broadly corresponding to applicable UK data-protection law. Trustname has identified the following UK representative for UK GDPR matters: EDPO UK Ltd 8 Northumberland Avenue London WC2N 5BY United Kingdom Requests may also be submitted through EDPO UK's published data-request mechanism. The appointment of a UK representative does not reduce Trustname's responsibility for compliance with applicable data-protection law. 40. California California residents may have additional rights under applicable California privacy law. Depending on applicability and applicable exemptions, those rights may include rights concerning: [+] [List] Green Unordered access; correction; deletion; information concerning categories of information collected; information concerning disclosures; portability; and sale or sharing of personal information. The Trustname California Privacy Notice / CCPA Privacy Notice supplements this Policy where applicable. Trustname will not discriminate against an individual for exercising rights provided by applicable California privacy law. 41. Brazil Where Brazil's Lei Geral de Proteção de Dados (“LGPD”) applies, data subjects may have additional rights concerning personal-data processing. The Trustname Brazil/LGPD privacy notice supplements this Policy where applicable. 42. Nevada and Other U.S. State Privacy Laws Residents of Nevada or another U.S. state may have additional privacy rights where applicable state law applies to Trustname's processing. Trustname does not sell personal data for monetary consideration as part of its ordinary business model. Where a jurisdiction provides additional opt-out or privacy rights applicable to Trustname, those rights may be exercised through the methods specified in the applicable jurisdiction-specific notice or by contacting the Privacy and Legal Department. CHILDREN 43. Children's Privacy Trustname Services are not directed to children. You must have the legal capacity required under the applicable Trustname agreements to open and maintain an Account. Trustname does not knowingly solicit personal information from children in violation of applicable law. If you believe a child has provided personal information to Trustname contrary to applicable law, contact us at legal@trustname.com. THIRD-PARTY SERVICES 44. Third-Party Websites and Services Trustname Services may contain links to or integrations with third-party products, websites or services. This Privacy Policy does not govern independent third parties that Trustname does not control. Third-party recipients may have their own: [+] [List] Green Unordered privacy policies; legal obligations; retention periods; security practices; and data-subject request processes. You should review the applicable third-party privacy information where appropriate. CHANGES AND CONTACT 45. Changes to This Privacy Policy Trustname may update this Privacy Policy from time to time to reflect: [+] [List] Green Unordered legal developments; ICANN policy changes; Registry requirements; changes to Services; changes to Privacy/Proxy Services; security requirements; regulatory developments; or changes in our processing practices. The current version will be published with its effective date. Where required by applicable law, Trustname will provide additional notice of a material change or obtain consent where consent is legally required. Continued use of a Service does not convert processing that legally requires separate consent into consent merely because this Privacy Policy was updated. 46. Relationship With Other Trustname Policies This Privacy Policy should be read together with, as applicable: [+] [List] Green Unordered Universal Terms of Service; Domain Name Registration Agreement; NIS2 Domain Name Registration Data Verification Policy; Cookie Policy; Court Order and Subpoena Policy; Privacy & Proxy Service Public Procedures; Suggested Default Contact Proxy Service & Domain License Agreement; Two-Tier Privacy Service Terms; applicable Registry agreements; California Privacy Notice; Brazil/LGPD Privacy Notice; and other product-specific terms. If another applicable document provides more specific privacy information for a particular processing activity, that specific information supplements this Privacy Policy. Mandatory applicable law, ICANN requirements and Registry requirements prevail to the extent they cannot lawfully or contractually be modified. 47. Contact Us For privacy, personal-data and data-protection matters: Fewmoretaps OÜ doing business as Trustname Legal and Privacy Department Roseni tn 13 Harju maakond Kesklinna linnaosa Tallinn 10111 Estonia Email: legal@trustname.com For ordinary customer-support matters, please use Trustname Support. For domain Registration Data verification, disclosure, abuse, court orders or other specialized matters, use the corresponding procedure or contact channel published by Trustname so that the request can be routed and evaluated appropriately.

The article explains the rights and responsibilities you have after purchasing a domain name, highlighting the importance of understanding the agreement between you, Trustname and ICANN. It outlines how you can effectively manage your domain and avoid potential issues. Key Takeaways [Component][List][Markers] Custom Domain Ownership – By registering a domain, you become the official owner and enter into a contract with your registrar, which outlines your specific rights and obligations. Registrant Rights – You have the right to know details about your registrar, including terms and conditions, pricing, customer support and procedures for resolving disputes. Protection from Deception – The contract protects you from false advertising, hidden fees and misleading practices by the registrar or any associated privacy services. Registrant Responsibilities – You must adhere to the registrar's terms, keep your contact and payment information up to date and ensure that your domain's use is appropriate and lawful. ICANN Compliance – As a domain owner, you must comply with policies set by your registrar, the registry and ICANN which govern the registration and use of your domain name. TABLE OF CONTENTS Key Takeaways Rights of Domain Name Registrants Responsibilities of Domain Name Registrants Congratulations On Purchasing Your Domain Name!  Once you register your domain name, you become a domain name registrant or registrant name holder. This means you’re officially the owner of the domain name. Suppose you registered your domain name on our platform. In that case, you’re bound by an agreement with Trustname – A company authorized by ICANN (Internet Corporation for Assigned Names and Numbers) to handle the registration of domain names. This contract describes the obligations and rights you have as a domain name owner. As a new domain owner at Trustname, you have certain rights and responsibilities. With them, you can maintain control of your domain name and avoid issues with mismanagement. Your control over your domain allows you to: [Component][List][Markers] Custom Manage your domain name effectively. Assign access to the right people. Manage the renewal process. Make the necessary changes when needed, and most importantly. Prevent hackers from stealing your domain. Avoid actions that may be contrary to our policies. Rights Of Domain Name Registrants As we shared earlier, when you register your domain, you enter a contract with your registrar (or domain name provider). Your domain name registration and any privacy or proxy services you use must comply with the registrar’s terms of use. Here are the rights you’re entitled to: [Component][List][Number] Custom The identity of your ICANN Accredited Registry Service. The identity of any proxy or privacy service provider linked with your Domain Name Provider. The terms and conditions of your registrar, including pricing details for web address registrations. The customer support services available from your Registrar and the privacy services provider, and how to access them. How to raise concerns and resolve disputes with your Registry Service and any associated privacy services. Instructions on your Registrar’s processes for registering, managing, transferring, renewing, and restoring your site address registrations, including any proxy or privacy services they offer. You are also protected from false advertising and deceptive practices by your Domain Provider or any affiliated proxy services. This includes misleading notices, hidden fees, and any practices that are illegal under the consumer protection laws in your residence. Responsibilities Of Domain Name Registrants As a Domain Name Registrant, these are the responsibilities you have to adhere to: [Component][List][Number] Custom You must ensure compliance with the terms and conditions established by your Domain Provider, including relevant policies from your Registrar, the Registry, and ICANN. You must regularly review the current Registration Agreement provided by your Registry Service, including any updates that may occur. Your web address registration and usage are solely your responsibility, and it’s crucial to ensure its appropriate use and adherence to relevant regulations. For accurate identification in directories such as Whois, you must provide precise information and promptly update it to reflect any changes that occur. [Component][Callout] Wrapper - Warning Insert title here [Component][Callout] Title/Title with Icon ->  You must respond to inquiries from your Domain Provider within 15 days and keep your Registrar account information up to date. If you opt for automatic renewal of your web address registration, it’s crucial to maintain current and funded payment information. Here are some additional resources on ICANN’s website to help you understand your rights, benefits, and responsibilities as a domain name registrant: [Component][List][Markers] Custom Registrant Educational Materials Registrant Rights and Responsibilities Under the 2009 Registrar Accreditation Agreement Registrant’s Benefits & Responsibilities

This article explains Trustname’s commitment to protecting domain owners from misleading abuse complaints, false reports, and unfair disputes. The article emphasizes Trustname’s registrant-first approach, which prioritizes privacy protection, legal safeguards, and transparent, responsible domain management. Key Takeaways [+] [List] Green Unordered Brand Importance – A domain name is central to your brand identity and online reputation. Abuse Protection – Trustname actively defends domains against false abuse reports and extortion attempts. Owner Rights – Registrants keep full control, with fair notice and the chance to respond before any action. Privacy Focus – Multi-jurisdictional Whois privacy strongly protects personal and business data. Flexible Policies – Easy recovery, renewals, and transfers put freedom and convenience first. TABLE OF CONTENTS Key Takeaways Your domain is a valuable business asset Catering To Abuse Prone Businesses 30-Day Unconditional Domain Name Recovery Hassle-Free Domain Transfer Policy Registrant Centric Approach to Dispute Resolution How Trustname Responds To Abuse Reports Bulletproof Protection Against Automated & Commercial Abuse Claims Bulletproof Privacy Built on a Multi-Jurisdiction Framework Perfect Privacy LLC Formally Owns Your Domains (Optional) Additional Layer of Legal Protection Trustname: Five Principles We Live By Your Domain Name Is Secure With Trustname Who Is Trustname? We Can't Wait to Have You at Trustname Your domain name is more than just an online address it's a core part of your brand. When customers think of your business and want to check out your website, your domain name is their first step. It is the cornerstone for engaging with your brand and the central point of your reputation online. [+] [Notice] Info Insert title here [+] [Notice] Title ->  [+] [Notice] Title Your domain is a valuable business asset At Trustname, we recognise how valuable your domain name is. That's why we've developed an advanced Abuse Reporting System to protect your domain and other digital assets from bad actors who try to exploit them. These cybercriminals often threaten website owners with fake abuse reports and false claims, attempting to damage your brand's reputation until your registrar de-lists your domain unless you meet their ransom demands. When you buy a domain name from Trustname, you get much more than just a web address. You're investing in brand protection that prioritises your interests and stands by your side when it matters most. We understand the importance of your domain to your business, which is why Trustname is the best choice for niche projects that are vulnerable to misleading abuse reports and false claims from competitors. Catering To Abuse Prone Businesses If your business is vulnerable to abuse, Trustname is your best bet. Let's explore our unwavering commitment to safeguarding your web presence. We promise to provide exceptional service and support whenever you need help with your domain names. Here's what you can expect from us: [+] [Notice] Success Insert title here [+] [Notice] Title ->  [+] [Notice] Title 30-Day Unconditional Domain Name Recovery Running a business is challenging, and it's easy to overlook your domain name renewal notices from your registrar. We get it. Life happens, and you often have more pressing matters than keeping track of your domain's expiration date. When you trust your domain name with Trustname (notice the clever wordplay there), you retain ownership and exclusive access to your expired domain for up to 30 days after its expiration, no strings attached. What's more? No matter your domain extension or registry policy, renewing your subscription only requires the standard renewal fee to get your site's URL back up and running! Trustname does not engage in upselling through inflated renewal fees. Our pricing is fair and transparent. [+] [Notice] Success Insert title here [+] [Notice] Title ->  [+] [Notice] Title Hassle-Free Domain Transfer Policy Not everything is meant to last forever (even good things). If you ever decide to move your domain to a different registrar (we doubt you'd want to, though) or your provider wants to migrate from Trustname, we've made the process super easy for you. We respect your freedom, and while we hope you'll stick with us, moving on from our service is just as easy as signing up. And here's the best part: your domain name doesn't need to stay with us for 60 days since the registration or the last renewal date, as specified by the Internet Corporation for Assigned Names and Numbers (ICANN). You can transfer it out anytime, anywhere you want - it's your right. Trustname avoids unnecessary restrictions such as additional transfer locks disguised as security measures. Simply visit your dashboard and initiate the transfer; it will begin immediately. [+] [Notice] Success Insert title here [+] [Notice] Title ->  [+] [Notice] Title Registrant Centric Approach to Dispute Resolution At Trustname, you have the final say over your domain; many other registrars don't seem to know that. We are the only registrar that prioritises your interests in any domain dispute. If your domain is reported, we'll notify you immediately. We will never use your web address as a bargaining chip in disputes or allow cybercriminals to leverage it to damage your brand's reputation. Unlike other registrars, we won't rush to seize your domain under pressure from bad actors or someone who simply doesn't like your content. Your rights and domain ownership are always our top priority. Our dedicated compliance team ensures that all domain disputes and abuse reports are handled fairly and transparently. When you trust us with your domain, we promise to always be your safe haven. How Trustname Responds To Abuse Reports To protect you and your brand's reputation from unfounded abuse claims, we've established a clear and effective abuse report policy. Here's how we handle abuse reports for your domain name: [+] [List] Green Ordered We receive abuse reports via a "Report Abuse" form, where the complainant gives all the necessary details. Abuse reports submitted from free or anonymous email services (e.g. @gmail.com, @proton.me) are subject to additional scrutiny. To ensure efficient processing and verification, we strongly recommend that organizations, particularly those in security, brand protection, or law enforcement, submit reports from a verifiable corporate or institutional email domain. For issues related to website content, servers, email systems, or other services hosted on third-party infrastructure, the hosting provider has direct operational control over those systems. Therefore, we advise that reports be directed to the relevant hosting provider, as they are typically best positioned to investigate and resolve such matters efficiently. Rest assured that we will promptly notify you of any abuse reports submitted regarding your domain, as you may not always be aware of the activity occurring on the associated services or infrastructure. After conducting our initial review, if any uncertainty remains, we will require credible and verifiable evidence to substantiate the abuse allegation before considering further action. This is to prevent false positives caused by fraudulent or misleading complaints. As part of the legal review, jurisdictional considerations are always assessed, and we verify that the jurisdiction from which a report originates has legal authority over both the registrant and the domain. If these jurisdictions do not align, the report undergoes additional checks to determine if there is a legitimate legal basis for the cross-border claim. Complainants submitting legal documentation from outside the European Union (EU) must proceed through the appropriate Mutual Legal Assistance Treaty (MLAT) channels to ensure compliance with EU legal standards. This formal intergovernmental process usually takes six to eight months. However, the jurisdiction requirement does not prevent the acceptance or standard review process of DNS Abuse reports. Rest assured that we will not take action against your domain name without first conducting a thorough review and confirming the existence of sufficient and verifiable evidence. This approach is designed to prevent false-positive suspensions and ensure that no restrictive measures are taken without proper proof.  With our Two-tier domain privacy activated, we'll only disclose your contact information if compelled by three simultaneous court orders in Estonia, the US, and St. Kitts and Nevis. This legal requirement underscores our commitment to your privacy. We strongly recommend keeping Trustname's Two-tier privacy active to protect your valuable domains. It's enabled by default. As a pharmacy-friendly domain registrar, we recognise that the world needs easy access to healthcare, and we support brands that sell over-the-counter and prescription drugs for diseases such as malaria, hepatitis, HIV, AIDS, and other chronic conditions, particularly in developing countries. Webmasters specializing in Rx and healthcare are welcome! After notifying you of any report concerning your domain, we will carefully review the matter. Where appropriate and in cases of uncertainty, we will provide you, the domain registrant, with a reasonable opportunity to respond to the allegations and resolve any issues before taking further action. If you decide to transfer your domain, we will allow it unless restricted by a court order, UDRP proceeding, or another applicable legal requirement. [+] [Notice] Warning Insert title here [+] [Notice] Title -> [+] [Notice] Title Bulletproof Protection Against Automated & Commercial Abuse Claims Trustname’s Abuse Policy is particularly effective in addressing automated or bulk complaints submitted by commercial monitoring entities such as LegitScript LLC, BrandShield LTD, and Netcraft. While we review all reports carefully, commercially generated submissions—often filed on behalf of competitors—do not result in action without clear, verifiable evidence and proper legal grounds. Furthermore, as U.S.-based private organizations operating outside our European jurisdiction, such entities cannot influence our decision-making absent valid legal authority. Many webmasters today are extorted by cybercriminals who threaten to report their domains and have them banned unless their demands are met. Our Abuse Report Policy protects your domain name and brand's reputation from wrongful attempts to disrupt your website with fraudulent reports. Bulletproof Privacy Built on a Multi-Jurisdiction Framework At Trustname, Whois protection goes beyond the basics. While most registrars simply replace your Whois data with forwarding service details, we employ a multi-layered strategy across different legal jurisdictions. First, we replace your public WHOIS data with proxy company details located in different countries and regions to protect your registration and contact information. Next, we establish strict legal barriers before any WHOIS data can be accessed on our platform. Only valid court orders from three jurisdictions — the United States, St. Kitts and Nevis, and Estonia, where Trustname and its proxy providers operate — are accepted. In practice, this means a complaint would need to demonstrate that your activity violates laws in all three jurisdictions. By using multiple jurisdictions to protect your domain, we create a robust legal framework. While this approach is more costly, it reflects our commitment to safeguarding your WHOIS information at the highest level. Perfect Privacy LLC Formally Owns Your Domains (Optional) At Trustname, we respect your privacy and are committed to protecting it. To further protect your privacy, we offer the option to register domain names under our proxy service, Perfect Privacy LLC. By default, domains are registered under Perfect Privacy LLC’s contact details rather than yours, unless you choose to modify the contact information in your domain settings. You should be aware that while Perfect Privacy LLC is listed as the registered proxy owner of the domain name, the proxy company merely acts as an intermediary. Perfect Privacy LLC does not have actual ownership of the domain name you are associated with. Ownership of the domain name is legally vested in you from the registration date. Trustname guarantees it. [+] [Notice] Error Insert title here [+] [Notice] Title ->  [+] [Notice] Title Additional Layer of Legal Protection In the event of any legal issues related to your domain name, such matters will initially be addressed to Perfect Privacy LLC as the registered contact for the domain. The proxy company will act as the first point of contact for legal notices or disputes. Trustname will promptly notify you of any claims or actions related to your domain, giving you additional time to respond and handle the matter appropriately. You may request at any time that the domain registration be transferred to your name. Once completed, you will be officially listed as the domain owner with the relevant registry operator. To do this, simply update the domain’s contact information in your domain settings to reflect your details. Trustname: Five Principles We Live By At Trustname, we follow these principles to ensure fairness, transparency, and integrity in web address management and dispute resolution: [+] [List] Green Ordered Evidence-Based Action – Any report of domain abuse must be supported by clear and concrete evidence. This requirement discourages most complainants, and failure to provide evidence means we'll invalidate the report immediately. Your competitors will hate it. Legal Compliance – We operate in accordance with ICANN regulations and the laws of the jurisdictions where we are established, primarily Estonia. If a domain is found to violate applicable regulations, you still retain the option to transfer it to another registrar. Presumption of Innocence – We presume your business is always legitimate and you are innocent until proven otherwise. We won't take action against a domain without substantial evidence or legal direction. Sanctions or actions are only considered a last resort, reserved for situations with compelling evidence, such as a court order from Estonia. Transparency and Fairness – Our dispute resolution process is clear, fair, and allows you to appeal decisions and present your perspective. Transparency is our watchword. The Golden Principle of Self-Doubt – We acknowledge that making decisions in domain management can be difficult. We ensure careful consideration, ongoing re-evaluation, expert consultation, and a balance between enforcing policies and adapting to unique cases. This thoughtful approach is what makes Trustname unique in its class. Unlike other registrars who find it easier to just de-list reported domains unfairly, we take the time needed weeks or even months to thoroughly investigate, giving you ample opportunity to resolve any issues. Trustname upholds these principles in every aspect of our services. By following these standards, we aim to build trust and provide the best possible experience for our customers. We only care about your satisfaction and security. Your Domain Name Is Secure With Trustname At Trustname, we understand how complex online disputes can be. To ensure you are treated fairly, we require that each complaint be supported with concrete evidence of infringement. This approach means we never take action unless it's both fair and justified. [+] [Callout] Success Insert title here [+] [Callout] Title/Title with Icon ->  Our commitment extends to handling DNS abuse reports and disputes with a presumption of your innocence. Domain owners have rights that many registrars overlook, often suspending domains after only a few complaints. Trustname will only take action when supported by clear legal grounds or required by competent authorities, particularly a court order from Estonia. All other unclear cases are carefully reviewed and, in most situations, dismissed. This policy reflects our commitment to protecting your web address and brand’s reputation while resolving complaints efficiently and judiciously. These guiding principles form the backbone of our ethical and responsible approach to domain registration and management. Who Is Trustname? Founded in Europe in 2021, Trustname is a rapidly growing domain registrar offering affordable, feature-rich domain names. We make it easy for individuals, businesses, and organisations to set up their websites quickly and conveniently. [+] [Notice] Info Insert title here [+] [Notice] Title ->  [+] [Notice] Title We Can't Wait to Have You at Trustname We offer top-notch, user-centric domain registration with transparent and fair pricing. At Trustname, you can register a .com domain from $11.97 per year, with the same renewal price, making us one of the most cost-effective options over a 5-year ownership period. In addition to our core services and our well-known abuse handling approach valued by webmasters, we provide everything you need to build and grow your online presence — including domain registration, DNS management, web hosting, URL forwarding, private email, and more. Every domain registration at Trustname includes a free SSL certificate, a business email account, and the Ultimate 99.9% Uptime Anycast DNS provided at no cost. Our commitment to exceptional domain management is backed by strong privacy protection. Our unique two-tier domain privacy service hides your personal contact information in the Whois database behind two proxy companies, helping keep your data secure and minimizing your direct involvement in legal proceedings. The best part? This two-tier protection is included for free with every domain, forever. Experience unparalleled domain privacy and brand protection with Trustname - where your needs come first!