Help Center

Managing Domain Settings and Preferences

Proper domain management is essential for ensuring your website's security and functionality. The Trustname customer portal provides a suite of tools that enable you to efficiently control and configure your domain settings.


Key Takeaways

  • Update Nameservers – You can easily update your domain's nameservers to point to a new hosting provider or DNS service.
  • Control Security – Features like domain locks and WHOIS contact detail editing help protect your domain from unauthorized changes.
  • Configure Forwarding – Set up domain forwarding to direct traffic from one domain to another.
  • Manage DNS Records – The portal provides tools for viewing and updating essential DNS records, including A, MX, and CNAME records.
  • Review Renewal Settings – Easily check your domain's expiration date and manage auto-renewal to ensure your domain stays active.


TABLE OF CONTENTS


Managing your domain settings and preferences is crucial to controlling your domain. At Trustname.com, the customer portal offers comprehensive tools to help you manage your domains efficiently. 

Here’s a brief overview of the key features available for managing your domain:

  1. Updating Nameservers 

    Nameservers allow you to point your domain to different hosting providers or DNS services by entering new nameserver addresses. On Trustname, you can easily update your domain’s nameservers through the portal in one click.

    To do this, go to Domains >> Registered Domains >> Additional Settings >> Domain Name Servers to see all your domain name servers. Then, click ‘Edit’ to update accordingly.

  2.  Editing WHOIS Contact Details

    You can edit your domain’s WHOIS information (email addresses, phone numbers, and administrative contacts) and keep it up-to-date without worrying about unauthorized access or changes.

  3. Placing Domain Locks  

    Domain locks help secure your website against unauthorized transfers or changes made by a third party. You can easily turn locks on and off via the customer portal and update lock settings directly from the client portal.

    To do this, go to Domains >> Registered Domains >> Additional Settings

  4. Configuring Domain Forwarding  

    Set up domain forwarding on your Trustname account to manage multiple domains or guide traffic to a primary website by following these steps. 

    Go to Domains >> Registered Domains >> Hosted zone >> Domain Forwarding

  5. Managing DNS Records  

    Although detailed DNS record management will be covered in a separate section, the portal provides basic tools for viewing and updating DNS settings, including A records, MX records, and CNAME records. Here’s how to find this on your portal.Go to Domains >> Registered Domains >> General Info >> Hosted Zone

  6.  Renewal Settings  

    You can easily set up automatic renewals or review renewal dates and payment options to ensure your domain remains active. All you need to do is toggle the auto-renewal button on your portal.To do this, navigate to Domains >> Registered Domains >> Auto-Renewal

  7. View Domain Status

    Don’t miss out on any information on your domain. You can check the status of your domain, including its registration expiry date, transfer status, and any associated alerts or notifications.

    To check yours now, click on Domains >> Registered Domains >> General Info >> Registrar status. Right on the page, you’ll see your domain status issued by us

    Accessing Domain Management

    To access your client portal for accessing all your domains:

    Step 1– Log in to your Trustname.com account using your credentials.

    Step 2 – Once you’re logged in, navigate to Domains >> Registered Domains section to see all your registered domains

    Step 3 – Click on the domain you want to manage and configure the settings accordingly.By utilizing these features in the Trustname.com customer portal, you can efficiently manage your domain settings and preferences, ensuring your domain is always configured according to your needs. Check out our knowledge base section for detailed instructions on specific tasks, such as updating or configuring custom nameservers.


FAQs

Domain management simply means maintaining your domain to ensure it’s safe, active, and up-to-date. This includes domain name registration, DNS management, domain transfer or renewal, WHOIS management, etc. A credible and reputable domain service provider, such as Trustname, provides an intuitive platform with comprehensive tools for managing your domain(s) without technical expertise.

To manage your domain name

  • Register your domain with a credible domain name registrar or hosting provider like Trustname
  • Turn on auto-renewals for all payments associated with your domain, including your name, SSL certificates, and other add-ons.
  • Ensure your WHOIS record is accurate and up-to-date 
  • Regularly keep track of your domain performance
  • Configure nameservers to make your domain accessible at all times

Tip – Once you register your domain on Trustname, you can access all our website management tools from the client portal. Here, you can update your nameservers, update your WHOIS contact information, and edit the DNS settings. To manage your domain, go to Domains >> Registered Domains.

As a registrant, you control your domain name. You can check out your rights and responsibilities here. If you can’t access your domain, use ICANN’s registration data lookup tool to get your Whois contact details. However, if you have an account with Trustname, you can easily check this on your dashboard via Domains >> Registered Domain >> General Info.

Yes, you should! Site locks provide an extra layer of security on your website by preventing unauthorized changes or domain transfers to another account. 

Follow these steps to check your DNS settings:

  • Log in to your client portal and click Domains >> Registered Domain >> Hosted Zone
  • Next, click on Hosted Zones >> DNS management. You’ll be redirected to a new page containing all information about your domain name.

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