<p dir="ltr">Selecting a trustworthy domain registrar is essential for the security and success of your online business. The article highlights how Trustname aims to be a reliable partner in this process. It outlines the company's approach to handling complaints, emphasizing fairness, transparency, and a commitment to international laws.</p><hr><h2 dir="ltr" id="Key-Takeaways" style="line-height: 1.38; margin-bottom: 10pt;"><strong dir="ltr">Key Takeaways</strong></h2><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li dir="ltr"><strong dir="ltr">TrustnameS Complaint System&nbsp;</strong>- It evaluates complaints against your domain name using a rigorous process, with a focus on fairness and legal criteria.</li><li dir="ltr"><strong dir="ltr">Presumption of Innocence&nbsp;</strong>- The company operates on the principle that customers are innocent until proven guilty, ensuring it won't take action against a domain just because a complaint has been filed.</li><li dir="ltr"><strong dir="ltr">Global Legal Perspective&nbsp;</strong>- Trustname acknowledges the global nature of the internet and considers international laws and jurisdictions when resolving disputes, particularly in cases such as the online pharmacy example.</li><li dir="ltr"><strong dir="ltr">Focused Authority&nbsp;</strong>- As a domain registrar, Trustname has limited authority; while it can take action on a domain name, it cannot affect a website's content unless it also hosts the site.</li><li dir="ltr"><strong dir="ltr">Adherence to Regulations&nbsp;</strong>- The company is bound by laws in Estonia, its location, as well as ICANN policies, ensuring a robust legal framework for all its operations.</li></ul></div><hr><p class="fd-toc"><strong>TABLE OF CONTENTS</strong></p><ul><li><a href="#Key-Takeaways">Key Takeaways</a></li><li><a href="#Navigating-the-Challenges-of-Domain-Registration">Navigating the Challenges of Domain Registration</a></li><li><a href="#Rigorous-Complaint-Evaluation-Process">Rigorous Complaint Evaluation Process</a></li><li><a href="#Presumption-of-Innocence-&amp;-International-Considerations">Presumption of Innocence &amp; International Considerations</a></li><li><a href="#How-Would-We-Resolve-A-Real-Life-Dispute?">How Would We Resolve A Real-Life Dispute?</a></li><li><a href="#Understanding-the-DNS-Ecosystem-and-Registrar%C2%A0Authority">Understanding the DNS Ecosystem and Registrar&nbsp;Authority</a></li><li><a href="#The-Limited-Yet-Focused-Authority-of-Trustname">The Limited Yet Focused Authority of Trustname</a></li><li><a href="#Adhering-to-Laws-and-Regulations-Across-Jurisdictions">Adhering to Laws and Regulations Across Jurisdictions</a></li><li><a href="#The-Golden-Principle-of-Self-Doubt-in-Practice">The Golden Principle of Self-Doubt in Practice</a></li><li><a href="#Transparency-&amp;-Ethical-Considerations-in-Internet-Governance">Transparency &amp; Ethical Considerations in Internet Governance</a></li><li><a href="#The-Role-of-Trustname-in-the-Complex-Digital-Landscape">The Role of Trustname in the Complex Digital Landscape</a></li></ul><hr><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">In a world where online visibility directly translates to more sales, your domain names hold the keys to the success of your business. Because of this, choosing a reliable registrar is vital to having a secure, credible, and visible website. But with so many registrars not able to deliver on their promises, <strong>Trustname</strong> is one of the few names you can count on. So, let’s explore how we can be a trusted ally that empowers your online journey.</p><hr><h2 dir="ltr" id="Navigating-the-Challenges-of-Domain-Registration" style="line-height: 1.38; margin-bottom: 6pt;"><strong>Navigating the Challenges of Domain Registration</strong></h2><p><br></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">A domain name is more than just a web address; it is a valuable asset that propels the success of your business online. This has led to an increase in<strong>&nbsp;fraudulent attacks</strong> aimed at extorting money from you or penalizing your website.</p><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">These rotten eggs register false complaints and then demand a substantial fee to have their complaints removed. Some of your competitors may also make false complaints in an attempt to have your website taken down.</p><p><br></p><section data-type="system" dir="ltr" style="
    padding: 10px; background-color: #eee;">[Component][Callout] Wrapper - Success</section><div class="callout callout--type_default callout--style_success" style="border: 1px solid #eee; padding: 10px; margin-bottom: 10px;"><section data-type="system" style="margin-bottom: 10px; color: #555; font-style: italic;">Insert title here [Component][Callout] Title/Title with Icon -&gt;&nbsp;</section><div class="callout-text" style="border: 1px dashed #eee; padding: 10px;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt;">To counter this, Trustname has established a comprehensive complaint system in alignment with the DNS Abuse Framework. We assume our customers are innocent, and we will take your side.</p></div></div><hr><h2 dir="ltr" id="Rigorous-Complaint-Evaluation-Process" style="line-height: 1.38; margin-bottom: 6pt;"><strong>Rigorous Complaint Evaluation Process</strong></h2><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">Before taking any action, we thoroughly evaluate each complaint in accordance with strict legal criteria. You can visit our website to gain detailed insights into how we handle complaints related to your domain.</p><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">However, we recognize the complexity of each case and understand that not all issues can be resolved by only us; that’s why we have established a specific complaint procedure.&nbsp;</p><p><br></p><section dir="ltr" style="
    padding: 10px; background-color: #eee;">[Component][Callout] Wrapper - Warning</section><div class="callout callout--type_default callout--style_warning" style="border: 1px solid #eee; padding: 10px; margin-bottom: 10px;"><section style="margin-bottom: 10px; color: #555; font-style: italic;">Insert title here [Component][Callout] Title/Title with Icon -&gt;&nbsp;</section><div class="callout-text" style="border: 1px dashed #eee; padding: 10px; margin-top: 10px;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt;">We don’t accept complaints via email; instead, they must be submitted through a detailed form process that requires comprehensive evidence and thorough information.</p></div></div><hr><h2 dir="ltr" id="Presumption-of-Innocence-&amp;-International-Considerations" style="line-height: 1.38; margin-bottom: 6pt;"><strong dir="ltr">Presumption of Innocence &amp; International Considerations</strong></h2><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">We firmly believe that you’re <strong>innocent until proven guilty,</strong> so you can rest assured that we’ll never take any action simply because a complaint has been made. This principle is crucial when addressing online cases; what might seem illicit in one region could be entirely legal in another.&nbsp;</p><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">Trustname recognizes the global nature of the Internet, where diverse populations rely on it to grow their businesses. Our commitment to the presumption of innocence ensures that we carefully consider each case, recognizing the differences and legal variations that exist across various countries.</p><hr><h2 dir="ltr" id="How-Would-We-Resolve-A-Real-Life-Dispute?" style="line-height: 1.38; margin-bottom: 6pt;"><strong dir="ltr">How Would We Resolve A Real-Life Dispute?</strong></h2><p dir="ltr" style="line-height: 1.38;">Let’s consider a real-world scenario that illustrates the complexities we navigate at Trustname.</p><p><br></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">Imagine a patient in Nigeria who urgently needs life-saving medications but lacks a prescription. A quick search on Google takes him to an online pharmacy based in India that sells prescription medications.</p><p dir="ltr" style="line-height: 1.38; margin-top: 10pt;">Although unlicensed in the United States, this Pharmacy operates legally in India, providing critical medications such as generic anti-HIV and hepatitis C drugs, as well as antibiotics, at affordable prices. It ships worldwide, including to Nigeria.</p><p><br></p><p dir="ltr" style="line-height: 1.38;">Then, when US citizens begin to access this pharmacy, we receive complaints that the website should be shut down for operating without a valid license. However, patients from developing countries rely on this pharmacy for vital medicines due to geographic and financial constraints, as well as limited access to patented, life-saving drugs.&nbsp;</p><p><br></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 10pt;">It’s understandable - from a U.S. perspective, this pharmacy might be considered rogue for operating without a valid license. So how will Trustname act?<br><br></p><p dir="ltr" style="line-height: 1.38; margin-top: 10pt;">In such a case, we approach it by carefully analyzing these factors :</p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt;"><br></p><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li><strong dir="ltr">Legal jurisdictions&nbsp;</strong>– We assess the pharmacy's compliance with laws in its operating country and international regulations.<br><br></li><li><strong dir="ltr">Patient needs&nbsp;</strong>– We recognize the critical need for access to essential medications, especially in developing regions, and assess the impact of closing the pharmacy.<br><br></li><li><strong dir="ltr">Ethical evaluation&nbsp;</strong>– We weigh the importance of enforcing regulations against the potential harm caused by restricting access to life-saving drugs.</li></ul></div><p><br></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt;"><br></p><p dir="ltr" style="line-height: 1.38;margin-bottom: 10pt;">To resolve this issue, Trustname will not penalize the online pharmacy but instead find a balanced resolution that respects legal requirements while prioritizing public health and access to essential medicines.</p><hr><h2 dir="ltr" id="Understanding-the-DNS-Ecosystem-and-Registrar&nbsp;Authority" style="line-height: 1.38; margin-bottom: 6pt;"><strong>Understanding the DNS Ecosystem and Registrar&nbsp;</strong><strong dir="ltr">Authority</strong></h2><p dir="ltr" style="line-height: 1.38;">As registrars, our role goes beyond just domain registration. When you register a web address with Trustname or through one of our resellers, you initiate a series of processes that occur behind the scenes. We are responsible for managing domain databases and web hosting services that connect domain names to physical servers. We ensure that users navigating the web have access to data, often unaware of what we do.</p><hr><h2 dir="ltr" id="The-Limited-Yet-Focused-Authority-of-Trustname" style="line-height: 1.38; margin-bottom: 6pt;"><strong>The Limited Yet Focused Authority of Trustname</strong></h2><p dir="ltr" style="line-height: 1.38;">Our authority is derived from our compliance with <strong>ICANN policies</strong> and the<strong>&nbsp;DNS Abuse Framework</strong>, but it is both focused and limited in scope.&nbsp;</p><p><br></p><p dir="ltr" style="line-height: 1.38;">We can punish a domain name, but the content associated with it remains accessible through its IP address. This illustrates why content-related complaints are often better directed at web hosting providers. We can only take action on a website if it is also hosted on our web servers, i.e., the domain owner has also purchased web hosting from us.</p><p><br></p><p dir="ltr" style="line-height: 1.38;">If you want to create a website that is accessible through your domain name, you’ll likely choose a web hosting service that offers a website builder and server space. When you set up your website, you instruct your domain registrar to associate your domain name with the name servers provided by your web host. These name servers are crucial in directing traffic to your web hosting service.</p><p><br></p><p dir="ltr" style="line-height: 1.38;">Once this setup is complete, when someone enters your domain name into a web browser such as Chrome, Safari, or Firefox, the browser queries the name servers associated with your domain. These name servers then redirect the user to your website’s IP address, a unique identifier such as <strong dir="ltr">"192.0.43.7"</strong> or <strong dir="ltr">"2620:0:2d0:200::7."</strong> This IP address is what identifies your site’s hosted data on the internet.</p><hr><h2 dir="ltr" id="Adhering-to-Laws-and-Regulations-Across-Jurisdictions" style="line-height: 1.38; margin-bottom: 6pt;"><strong dir="ltr">Adhering to Laws and Regulations Across Jurisdictions</strong></h2><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li dir="ltr">Just like in real life, navigating the internet requires following a diverse array of laws and regulations. Trustname operates under the legal frameworks of multiple jurisdictions and the contractual obligations set forth by <strong>ICANN</strong>, with compliance monitored and enforced by <strong>ICANN’s Contractual Compliance Department</strong>.<br><br></li><li dir="ltr">We manage domain names for customers (registrants) and must comply with <strong dir="ltr">ICANN’s Registrar Accreditation Agreeme</strong><strong>nt (RAA)</strong> as well as each registry’s contract, known as a Registry-Registrar Agreement (RRA). This includes various responsibilities such as collecting domain owner contact information and publishing it in public WHOIS records (which is why you need TrustnameS Domain Privacy Protection), providing transfer codes upon request, and responding to abuse reports as required.<br><br></li><li dir="ltr">Additionally, we must adhere to consensus policies established by ICANN’s diverse community of Internet stakeholders. These policies, which focus on the administration of the DNS, are developed by working groups within the community and approved by the ICANN Board of Directors.<br><br></li><li dir="ltr">As a registrar, Trustname is subject to the laws of the jurisdictions in which it operates. Specifically, we adhere to regulations in Estonia and can only be influenced by court orders issued in Estonia, as that’s where we are physically located.</li></ul></div><hr><h2 dir="ltr" id="The-Golden-Principle-of-Self-Doubt-in-Practice" style="line-height: 1.38; margin-bottom: 6pt;"><strong>The Golden Principle of Self-Doubt in Practice</strong></h2><p dir="ltr" style="line-height: 1.38;">We helped draft the DNS Abuse Framework, which outlines our stance on various categories of abuse. However, following these rules can sometimes be challenging, and this is where our Golden Principle of Self-Doubt comes into play. This principle guides us to err on the side of caution, provide avenues for appeal, and consult with experts when necessary.</p><p><br></p><hr><h2 dir="ltr" id="Transparency-&amp;-Ethical-Considerations-in-Internet-Governance" style="line-height: 1.38; margin-bottom: 6pt;"><strong>Transparency &amp; Ethical Considerations in Internet Governance</strong></h2><p dir="ltr" style="line-height: 1.38;">Transparency is a key component of our approach. At Trustname, we know that the Internet can be complex and occasionally chaotic. This is why we value its freedom and diversity while being aware of its challenges.&nbsp;</p><p><br></p><p dir="ltr" style="line-height: 1.38;">When addressing complaints, we strive to strike a balance between adhering to the rules and considering fairness. This ensures that we listen to everyone before taking any action.</p><hr><h2 dir="ltr" id="The-Role-of-Trustname-in-the-Complex-Digital-Landscape" style="line-height: 1.38; margin-bottom: 6pt;"><strong dir="ltr">The Role of Trustname in the Complex Digital Landscape</strong></h2><section data-type="system" dir="ltr" style="
    padding: 10px; background-color: #eee;">[Component][Callout] Wrapper - Success</section><div class="callout callout--type_default callout--style_success" style="border: 1px solid #eee; padding: 10px; margin-bottom: 10px;"><section data-type="system" style="margin-bottom: 10px; color: #555; font-style: italic;">Insert title here [Component][Callout] Title/Title with Icon -&gt;&nbsp;</section><div class="callout-text" style="border: 1px dashed #eee; padding: 10px;"><p dir="ltr">In a world where people often fail to play fair, we at Trustname are deeply committed to fair governance, adhering to the rules, and transparency. This is why we proudly carry the responsibility of being the most trusted domain registrar in the modern digital age.</p></div></div>

 Selecting a trustworthy domain registrar is essential for the security and success of your online business. The article highlights how Trustname aims to be a reliable partner in this process. It outlines the company's approach to handling complaints, emphasizing fairness, transparency, and a commitment to international laws.   Key Takeaways  [Component][List][Markers] Custom    TrustnameS Complaint System - It evaluates complaints against your domain name using a rigorous process, with a focus on fairness and legal criteria.  Presumption of Innocence - The company operates on the principle that customers are innocent until proven guilty, ensuring it won't take action against a domain just because a complaint has been filed.  Global Legal Perspective - Trustname acknowledges the global nature of the internet and considers international laws and jurisdictions when resolving disputes, particularly in cases such as the online pharmacy example.  Focused Authority - As a domain registrar, Trustname has limited authority; while it can take action on a domain name, it cannot affect a website's content unless it also hosts the site.  Adherence to Regulations - The company is bound by laws in Estonia, its location, as well as ICANN policies, ensuring a robust legal framework for all its operations.     TABLE OF CONTENTS   Key Takeaways  Navigating the Challenges of Domain Registration  Rigorous Complaint Evaluation Process  Presumption of Innocence & International Considerations  How Would We Resolve A Real-Life Dispute?  Understanding the DNS Ecosystem and Registrar Authority  The Limited Yet Focused Authority of Trustname  Adhering to Laws and Regulations Across Jurisdictions  The Golden Principle of Self-Doubt in Practice  Transparency & Ethical Considerations in Internet Governance  The Role of Trustname in the Complex Digital Landscape    In a world where online visibility directly translates to more sales, your domain names hold the keys to the success of your business. Because of this, choosing a reliable registrar is vital to having a secure, credible, and visible website. But with so many registrars not able to deliver on their promises, Trustname is one of the few names you can count on. So, let’s explore how we can be a trusted ally that empowers your online journey.   Navigating the Challenges of Domain Registration     A domain name is more than just a web address; it is a valuable asset that propels the success of your business online. This has led to an increase in fraudulent attacks aimed at extorting money from you or penalizing your website.  These rotten eggs register false complaints and then demand a substantial fee to have their complaints removed. Some of your competitors may also make false complaints in an attempt to have your website taken down.     [Component][Callout] Wrapper - Success   Insert title here [Component][Callout] Title/Title with Icon ->    To counter this, Trustname has established a comprehensive complaint system in alignment with the DNS Abuse Framework. We assume our customers are innocent, and we will take your side.     Rigorous Complaint Evaluation Process  Before taking any action, we thoroughly evaluate each complaint in accordance with strict legal criteria. You can visit our website to gain detailed insights into how we handle complaints related to your domain.  However, we recognize the complexity of each case and understand that not all issues can be resolved by only us; that’s why we have established a specific complaint procedure.      [Component][Callout] Wrapper - Warning   Insert title here [Component][Callout] Title/Title with Icon ->    We don’t accept complaints via email; instead, they must be submitted through a detailed form process that requires comprehensive evidence and thorough information.     Presumption of Innocence & International Considerations  We firmly believe that you’re innocent until proven guilty, so you can rest assured that we’ll never take any action simply because a complaint has been made. This principle is crucial when addressing online cases; what might seem illicit in one region could be entirely legal in another.   Trustname recognizes the global nature of the Internet, where diverse populations rely on it to grow their businesses. Our commitment to the presumption of innocence ensures that we carefully consider each case, recognizing the differences and legal variations that exist across various countries.   How Would We Resolve A Real-Life Dispute?  Let’s consider a real-world scenario that illustrates the complexities we navigate at Trustname.     Imagine a patient in Nigeria who urgently needs life-saving medications but lacks a prescription. A quick search on Google takes him to an online pharmacy based in India that sells prescription medications.  Although unlicensed in the United States, this Pharmacy operates legally in India, providing critical medications such as generic anti-HIV and hepatitis C drugs, as well as antibiotics, at affordable prices. It ships worldwide, including to Nigeria.     Then, when US citizens begin to access this pharmacy, we receive complaints that the website should be shut down for operating without a valid license. However, patients from developing countries rely on this pharmacy for vital medicines due to geographic and financial constraints, as well as limited access to patented, life-saving drugs.      It’s understandable - from a U.S. perspective, this pharmacy might be considered rogue for operating without a valid license. So how will Trustname act?    In such a case, we approach it by carefully analyzing these factors :     [Component][List][Markers] Custom    Legal jurisdictions – We assess the pharmacy's compliance with laws in its operating country and international regulations.    Patient needs – We recognize the critical need for access to essential medications, especially in developing regions, and assess the impact of closing the pharmacy.    Ethical evaluation – We weigh the importance of enforcing regulations against the potential harm caused by restricting access to life-saving drugs.          To resolve this issue, Trustname will not penalize the online pharmacy but instead find a balanced resolution that respects legal requirements while prioritizing public health and access to essential medicines.   Understanding the DNS Ecosystem and Registrar Authority  As registrars, our role goes beyond just domain registration. When you register a web address with Trustname or through one of our resellers, you initiate a series of processes that occur behind the scenes. We are responsible for managing domain databases and web hosting services that connect domain names to physical servers. We ensure that users navigating the web have access to data, often unaware of what we do.   The Limited Yet Focused Authority of Trustname  Our authority is derived from our compliance with ICANN policies and the DNS Abuse Framework, but it is both focused and limited in scope.      We can punish a domain name, but the content associated with it remains accessible through its IP address. This illustrates why content-related complaints are often better directed at web hosting providers. We can only take action on a website if it is also hosted on our web servers, i.e., the domain owner has also purchased web hosting from us.     If you want to create a website that is accessible through your domain name, you’ll likely choose a web hosting service that offers a website builder and server space. When you set up your website, you instruct your domain registrar to associate your domain name with the name servers provided by your web host. These name servers are crucial in directing traffic to your web hosting service.     Once this setup is complete, when someone enters your domain name into a web browser such as Chrome, Safari, or Firefox, the browser queries the name servers associated with your domain. These name servers then redirect the user to your website’s IP address, a unique identifier such as "192.0.43.7" or "2620:0:2d0:200::7." This IP address is what identifies your site’s hosted data on the internet.   Adhering to Laws and Regulations Across Jurisdictions  [Component][List][Markers] Custom    Just like in real life, navigating the internet requires following a diverse array of laws and regulations. Trustname operates under the legal frameworks of multiple jurisdictions and the contractual obligations set forth by ICANN, with compliance monitored and enforced by ICANN’s Contractual Compliance Department.    We manage domain names for customers (registrants) and must comply with ICANN’s Registrar Accreditation Agreement (RAA) as well as each registry’s contract, known as a Registry-Registrar Agreement (RRA). This includes various responsibilities such as collecting domain owner contact information and publishing it in public WHOIS records (which is why you need TrustnameS Domain Privacy Protection), providing transfer codes upon request, and responding to abuse reports as required.    Additionally, we must adhere to consensus policies established by ICANN’s diverse community of Internet stakeholders. These policies, which focus on the administration of the DNS, are developed by working groups within the community and approved by the ICANN Board of Directors.    As a registrar, Trustname is subject to the laws of the jurisdictions in which it operates. Specifically, we adhere to regulations in Estonia and can only be influenced by court orders issued in Estonia, as that’s where we are physically located.     The Golden Principle of Self-Doubt in Practice  We helped draft the DNS Abuse Framework, which outlines our stance on various categories of abuse. However, following these rules can sometimes be challenging, and this is where our Golden Principle of Self-Doubt comes into play. This principle guides us to err on the side of caution, provide avenues for appeal, and consult with experts when necessary.      Transparency & Ethical Considerations in Internet Governance  Transparency is a key component of our approach. At Trustname, we know that the Internet can be complex and occasionally chaotic. This is why we value its freedom and diversity while being aware of its challenges.      When addressing complaints, we strive to strike a balance between adhering to the rules and considering fairness. This ensures that we listen to everyone before taking any action.   The Role of Trustname in the Complex Digital Landscape  [Component][Callout] Wrapper - Success   Insert title here [Component][Callout] Title/Title with Icon ->    In a world where people often fail to play fair, we at Trustname are deeply committed to fair governance, adhering to the rules, and transparency. This is why we proudly carry the responsibility of being the most trusted domain registrar in the modern digital age.   

Domain Registration, Transfers & Pushes

Domain Basics

The Power of a Trusted Domain Registrar - 23112

<p dir="ltr">As Approved by ICANN on January 15, 2024</p><ol class="list-colored"><li dir="ltr"><strong>Purpose.&nbsp;</strong>This Uniform Domain Name Dispute Resolution Policy (the "Policy") has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a dispute between you and any party other than us (the registrar) over the registration and use of an Internet domain name registered by you. Proceedings under Paragraph 4 of this Policy will be conducted according to the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules of Procedure"), which are available here, and the selected administrative-dispute-resolution service provider's supplemental rules.</li><li dir="ltr"><strong>Your Representations.&nbsp;</strong>By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in your Registration Agreement are complete and accurate; (b) to your knowledge, the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not knowingly use the domain name in violation of any applicable laws or regulations. It is your responsibility to determine whether your domain name registration infringes or violates someone else's rights.</li><li dir="ltr"><strong>Cancellations, Transfers, and Changes.&nbsp;</strong>We will cancel, transfer or otherwise make changes to domain name registrations under the following circumstances:<ul class="list-bullet"><li dir="ltr">subject to the provisions of Paragraph 8, our receipt of written or appropriate electronic instructions from you or your authorized agent to take such action;</li><li dir="ltr">our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action;</li><li dir="ltr">our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action;</li><li dir="ltr">and/or our receipt of a decision of an Administrative Panel requiring such action in any administrative proceeding to which you were a party and which was conducted under this Policy or a later version of this Policy adopted by ICANN. (See Paragraph 4(i) and (k) below.)</li></ul></li><li dir="ltr">Mandatory Administrative Proceeding. This Paragraph sets forth the type of disputes for which you are required to submit to a mandatory administrative proceeding. These proceedings will be conducted before one of the administrative-dispute-resolution service providers listed here (each, a "Provider").<ul class="list-bullet"><li dir="ltr">Applicable Disputes. You are required to submit to a mandatory administrative proceeding in the event that a third party (a "complainant") asserts to the applicable Provider, in compliance with the Rules of Procedure, that:<ul class="list-bullet"><ul class="list-bullet"><li dir="ltr">your domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights; and</li><li dir="ltr">you have no rights or legitimate interests in respect of the domain name; and</li><li dir="ltr">domain name has been registered and is being used in bad faith.</li></ul><li dir="ltr">Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith:<ul class="list-bullet"><li dir="ltr">circumstances indicating that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name; or</li><li dir="ltr">you have registered the domain name in order to prevent the owner of the trademark or service mark from reflecting the mark in a corresponding domain name, provided that you have engaged in a pattern of such conduct; or</li><li dir="ltr">you have registered the domain name primarily for the purpose of disrupting the business of a competitor; or</li><li dir="ltr">by using the domain name, you have intentionally attempted to attract, for commercial gain, Internet users to your web site or other on-line location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of your web site or location or of a product or service on your web site or location.</li></ul></li><li dir="ltr">How to Demonstrate Your Rights to and Legitimate Interests in the Domain Name in Responding to a Complaint. When you receive a complaint, you should refer to Paragraph 5 of the Rules of Procedure in determining how your response should be prepared. Any of the following circumstances, in particular but without limitation, if found by the Panel to be proved based on its evaluation of all evidence presented, shall demonstrate your rights or legitimate interests to the domain name for purposes of Paragraph 4(a)(ii):<ul class="list-bullet"><li dir="ltr">before any notice to you of the dispute, your use of, or demonstrable preparations to use, the domain name or a name corresponding to the domain name in connection with a bona fide offering of goods or services; or</li><li dir="ltr">you (as an individual, business, or other organization) have been commonly known by the domain name, even if you have acquired no trademark or service mark rights; or</li><li dir="ltr">you are making a legitimate noncommercial or fair use of the domain name, without intent for commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue.</li></ul></li></ul></li></ul></li></ol><ul class="list-bullet"><ul class="list-bullet"><li dir="ltr">Selection of Provider. The complainant shall select the Provider from among those approved by ICANN by submitting the complaint to that Provider. The selected Provider will administer the proceeding, except in cases of consolidation as described in Paragraph 4(f).</li><li>Initiation of Proceeding and Process and Appointment of Administrative Panel. The Rules of Procedure state the process for initiating and conducting a proceeding and for appointing the panel that will decide the dispute (the "Administrative Panel").</li><li>Consolidation. In the event of multiple disputes between you and a complainant, either you or the complainant may petition to consolidate the disputes before a single Administrative Panel. This petition shall be made to the first Administrative Panel appointed to hear a pending dispute between the parties. This Administrative Panel may consolidate before it any or all such disputes in its sole discretion, provided that the disputes being consolidated are governed by this Policy or a later version of this Policy adopted by ICANN.</li><li>Fees. All fees charged by a Provider in connection with any dispute before an Administrative Panel pursuant to this Policy shall be paid by the complainant, except in cases where you elect to expand the Administrative Panel from one to three panelists as provided in Paragraph 5(b)(iv) of the Rules of Procedure, in which case all fees will be split evenly by you and the complainant.</li><li dir="ltr">Our Involvement in Administrative Proceedings. We do not, and will not, participate in the administration or conduct of any proceeding before an Administrative Panel. In addition, we will not be liable as a result of any decisions rendered by the Administrative Panel.</li><li dir="ltr">Remedies. The remedies available to a complainant pursuant to any proceeding before an Administrative Panel shall be limited to requiring the cancellation of your domain name or the transfer of your domain name registration to the complainant.</li><li dir="ltr">Notification and Publication. The Provider shall notify us of any decision made by an Administrative Panel with respect to a domain name you have registered with us. All decisions under this Policy will be published in full over the Internet, except when an Administrative Panel determines in an exceptional case to redact portions of its decision.</li><li dir="ltr">Availability of Court Proceedings. The mandatory administrative proceeding requirements set forth in Paragraph 4 shall not prevent either you or the complainant from submitting the dispute to a court of competent jurisdiction for independent resolution before such mandatory administrative proceeding is commenced or after such proceeding is concluded. If an Administrative Panel decides that your domain name registration should be canceled or transferred, we will wait ten (10) business days (as observed in the location of our principal office) after we are informed by the applicable Provider of the Administrative Panel's decision before implementing that decision. We will then implement the decision unless we have received from you during that ten (10) business day period official documentation (such as a copy of a complaint, file-stamped by the clerk of the court) that you have commenced a lawsuit against the complainant in a jurisdiction to which the complainant has submitted under Paragraph 3(b)(xiii) of the Rules of Procedure. (In general, that jurisdiction is either the location of our principal office or of your address as shown in our Whois database. See Paragraphs 1 and 3(b)(xiii) of the Rules of Procedure for details.) If we receive such documentation within the ten (10) business day period, we will not implement the Administrative Panel's decision, and we will take no further action, until we receive (i) evidence satisfactory to us of a resolution between the parties; (ii) evidence satisfactory to us that your lawsuit has been dismissed or withdrawn; or (iii) a copy of an order from such court dismissing your lawsuit or ordering that you do not have the right to continue to use your domain name.<br><br><ol class="list-colored"><li dir="ltr">All Other Disputes and Litigation. All other disputes between you and any party other than us regarding your domain name registration that are not brought pursuant to the mandatory administrative proceeding provisions of Paragraph 4 shall be resolved between you and such other party through any court, arbitration or other proceeding that may be available.</li><li dir="ltr">Our Involvement in Disputes. We will not participate in any way in any dispute between you and any party other than us regarding the registration and use of your domain name. You shall not name us as a party or otherwise include us in any such proceeding. In the event that we are named as a party in any such proceeding, we reserve the right to raise any and all defenses deemed appropriate, and to take any other action necessary to defend ourselves.</li><li dir="ltr">Maintaining the Status Quo. We will not cancel, transfer, activate, deactivate, or otherwise change the status of any domain name registration under this Policy except as provided in Paragraph 3 above.</li><li dir="ltr">Transfers During a Dispute.<ul class="list-bullet"><li dir="ltr">Transfers of a Domain Name to a New Holder. You may not transfer your domain name registration to another holder (i) during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded; or (ii) during a pending court proceeding or arbitration commenced regarding your domain name unless the party to whom the domain name registration is being transferred agrees, in writing, to be bound by the decision of the court or arbitrator. We reserve the right to cancel any transfer of a domain name registration to another holder that is made in violation of this subparagraph.</li><li dir="ltr">Changing Registrars. You may not transfer your domain name registration to another registrar during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded. You may transfer administration of your domain name registration to another registrar during a pending court action or arbitration, provided that the domain name you have registered with us shall continue to be subject to the proceedings commenced against you in accordance with the terms of this Policy. In the event that you transfer a domain name registration to us during the pendency of a court action or arbitration, such dispute shall remain subject to the domain name dispute policy of the registrar from which the domain name registration was transferred.</li></ul></li><li dir="ltr">Policy Modifications. We reserve the right to modify this Policy at any time with the permission of ICANN. We will post our revised <a href="https://trustname.com/help/article/202000036419" rel="noreferrer" target="_blank">Uniform Domain Name Dispute Resolution Policy</a> at least thirty (30) calendar days before it becomes effective. Unless this Policy has already been invoked by the submission of a complaint to a Provider, in which event the version of the Policy in effect at the time it was invoked will apply to you until the dispute is over, all such changes will be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on or after the effective date of our change. In the event that you object to a change in this Policy, your sole remedy is to cancel your domain name registration with us, provided that you will not be entitled to a refund of any fees you paid to us. The revised Policy will apply to you until you cancel your domain name registration.</li></ol></li></ul></ul>

 As Approved by ICANN on January 15, 2024   Purpose. This Uniform Domain Name Dispute Resolution Policy (the "Policy") has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a dispute between you and any party other than us (the registrar) over the registration and use of an Internet domain name registered by you. Proceedings under Paragraph 4 of this Policy will be conducted according to the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules of Procedure"), which are available here, and the selected administrative-dispute-resolution service provider's supplemental rules.  Your Representations. By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in your Registration Agreement are complete and accurate; (b) to your knowledge, the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not knowingly use the domain name in violation of any applicable laws or regulations. It is your responsibility to determine whether your domain name registration infringes or violates someone else's rights.  Cancellations, Transfers, and Changes. We will cancel, transfer or otherwise make changes to domain name registrations under the following circumstances:  subject to the provisions of Paragraph 8, our receipt of written or appropriate electronic instructions from you or your authorized agent to take such action;  our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action;  our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action;  and/or our receipt of a decision of an Administrative Panel requiring such action in any administrative proceeding to which you were a party and which was conducted under this Policy or a later version of this Policy adopted by ICANN. (See Paragraph 4(i) and (k) below.)    Mandatory Administrative Proceeding. This Paragraph sets forth the type of disputes for which you are required to submit to a mandatory administrative proceeding. These proceedings will be conducted before one of the administrative-dispute-resolution service providers listed here (each, a "Provider").  Applicable Disputes. You are required to submit to a mandatory administrative proceeding in the event that a third party (a "complainant") asserts to the applicable Provider, in compliance with the Rules of Procedure, that:   your domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights; and  you have no rights or legitimate interests in respect of the domain name; and  domain name has been registered and is being used in bad faith.   Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith:  circumstances indicating that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name; or  you have registered the domain name in order to prevent the owner of the trademark or service mark from reflecting the mark in a corresponding domain name, provided that you have engaged in a pattern of such conduct; or  you have registered the domain name primarily for the purpose of disrupting the business of a competitor; or  by using the domain name, you have intentionally attempted to attract, for commercial gain, Internet users to your web site or other on-line location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of your web site or location or of a product or service on your web site or location.    How to Demonstrate Your Rights to and Legitimate Interests in the Domain Name in Responding to a Complaint. When you receive a complaint, you should refer to Paragraph 5 of the Rules of Procedure in determining how your response should be prepared. Any of the following circumstances, in particular but without limitation, if found by the Panel to be proved based on its evaluation of all evidence presented, shall demonstrate your rights or legitimate interests to the domain name for purposes of Paragraph 4(a)(ii):  before any notice to you of the dispute, your use of, or demonstrable preparations to use, the domain name or a name corresponding to the domain name in connection with a bona fide offering of goods or services; or  you (as an individual, business, or other organization) have been commonly known by the domain name, even if you have acquired no trademark or service mark rights; or  you are making a legitimate noncommercial or fair use of the domain name, without intent for commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue.           Selection of Provider. The complainant shall select the Provider from among those approved by ICANN by submitting the complaint to that Provider. The selected Provider will administer the proceeding, except in cases of consolidation as described in Paragraph 4(f).  Initiation of Proceeding and Process and Appointment of Administrative Panel. The Rules of Procedure state the process for initiating and conducting a proceeding and for appointing the panel that will decide the dispute (the "Administrative Panel").  Consolidation. In the event of multiple disputes between you and a complainant, either you or the complainant may petition to consolidate the disputes before a single Administrative Panel. This petition shall be made to the first Administrative Panel appointed to hear a pending dispute between the parties. This Administrative Panel may consolidate before it any or all such disputes in its sole discretion, provided that the disputes being consolidated are governed by this Policy or a later version of this Policy adopted by ICANN.  Fees. All fees charged by a Provider in connection with any dispute before an Administrative Panel pursuant to this Policy shall be paid by the complainant, except in cases where you elect to expand the Administrative Panel from one to three panelists as provided in Paragraph 5(b)(iv) of the Rules of Procedure, in which case all fees will be split evenly by you and the complainant.  Our Involvement in Administrative Proceedings. We do not, and will not, participate in the administration or conduct of any proceeding before an Administrative Panel. In addition, we will not be liable as a result of any decisions rendered by the Administrative Panel.  Remedies. The remedies available to a complainant pursuant to any proceeding before an Administrative Panel shall be limited to requiring the cancellation of your domain name or the transfer of your domain name registration to the complainant.  Notification and Publication. The Provider shall notify us of any decision made by an Administrative Panel with respect to a domain name you have registered with us. All decisions under this Policy will be published in full over the Internet, except when an Administrative Panel determines in an exceptional case to redact portions of its decision.  Availability of Court Proceedings. The mandatory administrative proceeding requirements set forth in Paragraph 4 shall not prevent either you or the complainant from submitting the dispute to a court of competent jurisdiction for independent resolution before such mandatory administrative proceeding is commenced or after such proceeding is concluded. If an Administrative Panel decides that your domain name registration should be canceled or transferred, we will wait ten (10) business days (as observed in the location of our principal office) after we are informed by the applicable Provider of the Administrative Panel's decision before implementing that decision. We will then implement the decision unless we have received from you during that ten (10) business day period official documentation (such as a copy of a complaint, file-stamped by the clerk of the court) that you have commenced a lawsuit against the complainant in a jurisdiction to which the complainant has submitted under Paragraph 3(b)(xiii) of the Rules of Procedure. (In general, that jurisdiction is either the location of our principal office or of your address as shown in our Whois database. See Paragraphs 1 and 3(b)(xiii) of the Rules of Procedure for details.) If we receive such documentation within the ten (10) business day period, we will not implement the Administrative Panel's decision, and we will take no further action, until we receive (i) evidence satisfactory to us of a resolution between the parties; (ii) evidence satisfactory to us that your lawsuit has been dismissed or withdrawn; or (iii) a copy of an order from such court dismissing your lawsuit or ordering that you do not have the right to continue to use your domain name.    All Other Disputes and Litigation. All other disputes between you and any party other than us regarding your domain name registration that are not brought pursuant to the mandatory administrative proceeding provisions of Paragraph 4 shall be resolved between you and such other party through any court, arbitration or other proceeding that may be available.  Our Involvement in Disputes. We will not participate in any way in any dispute between you and any party other than us regarding the registration and use of your domain name. You shall not name us as a party or otherwise include us in any such proceeding. In the event that we are named as a party in any such proceeding, we reserve the right to raise any and all defenses deemed appropriate, and to take any other action necessary to defend ourselves.  Maintaining the Status Quo. We will not cancel, transfer, activate, deactivate, or otherwise change the status of any domain name registration under this Policy except as provided in Paragraph 3 above.  Transfers During a Dispute.  Transfers of a Domain Name to a New Holder. You may not transfer your domain name registration to another holder (i) during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded; or (ii) during a pending court proceeding or arbitration commenced regarding your domain name unless the party to whom the domain name registration is being transferred agrees, in writing, to be bound by the decision of the court or arbitrator. We reserve the right to cancel any transfer of a domain name registration to another holder that is made in violation of this subparagraph.  Changing Registrars. You may not transfer your domain name registration to another registrar during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded. You may transfer administration of your domain name registration to another registrar during a pending court action or arbitration, provided that the domain name you have registered with us shall continue to be subject to the proceedings commenced against you in accordance with the terms of this Policy. In the event that you transfer a domain name registration to us during the pendency of a court action or arbitration, such dispute shall remain subject to the domain name dispute policy of the registrar from which the domain name registration was transferred.    Policy Modifications. We reserve the right to modify this Policy at any time with the permission of ICANN. We will post our revised Uniform Domain Name Dispute Resolution Policy at least thirty (30) calendar days before it becomes effective. Unless this Policy has already been invoked by the submission of a complaint to a Provider, in which event the version of the Policy in effect at the time it was invoked will apply to you until the dispute is over, all such changes will be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on or after the effective date of our change. In the event that you object to a change in this Policy, your sole remedy is to cancel your domain name registration with us, provided that you will not be entitled to a refund of any fees you paid to us. The revised Policy will apply to you until you cancel your domain name registration.     

Legal

Domains

UDRP - Uniform Domain Name Dispute Resolution Policy

General

WHOIS Privacy Service Agreement

Hosting

Web Hosting - Terms of Service (TOS)

<h2>Introduction</h2><p dir="ltr">This policy provides guidance for Trustname customers to protect their domain names, DNS records, and associated services. By following these best practices and utilizing our built-in tools, you can minimize the risk of domain hijacking, email spoofing, and unauthorized access.</p><hr><h2>1. Secure Account Management</h2><p dir="ltr"><strong>1.1 Multi-Factor Authentication (MFA)</strong></p><p dir="ltr">Enable MFA for your Trustname account to add a second layer of login protection.</p><p dir="ltr"><strong>Action</strong>: Go to <strong>Account Settings → Security</strong> to enable.</p><p dir="ltr"><strong>1.2 Strong Passwords</strong></p><p dir="ltr">Use passwords with at least 12 characters, including upper and lowercase letters, numbers, and symbols. Avoid reusing passwords from other services.</p><p dir="ltr"><strong>1.3 Account Lockout</strong></p><p dir="ltr">Accounts are automatically locked after repeated failed login attempts to protect against brute-force attacks. You will receive instructions for secure account recovery.</p><hr><h2>2. Domain Registration Controls</h2><p dir="ltr"><strong>2.1 Registration Verification</strong></p><p dir="ltr">Trustname verifies new domain registrations via email to prove ownership. In some cases, phone verification may be required for added assurance.</p><p dir="ltr"><strong>2.2 WHOIS Privacy</strong></p><p dir="ltr">Activate WHOIS privacy (where supported) to protect your personal details from being publicly exposed in the domain registration database.</p><p dir="ltr"><strong>2.3 Domain Locking</strong></p><p dir="ltr">Enable registrar and registry locks to prevent unauthorised changes, updates, or transfers.</p><p dir="ltr"><strong>Action</strong>: Go to <strong>My Domains → Security → Enable Locking Options</strong></p><hr><h2>3. DNS Security</h2><p dir="ltr"><strong>3.1 DNSSEC (Domain Name System Security Extensions)</strong></p><p dir="ltr">Enable DNSSEC to ensure the authenticity and integrity of your DNS data and prevent DNS spoofing.</p><p dir="ltr"><strong>Action</strong>: Activate DNSSEC from your domain management panel.</p><p dir="ltr"><strong>3.2 DMARC, SPF, and DKIM</strong></p><p dir="ltr">Protect your domain against email spoofing by configuring SPF, DKIM, and DMARC records. These standards verify that email from your domain is legitimate.</p><p dir="ltr"><strong>Action</strong>: Use the Email Security Wizard to set them up.</p><p dir="ltr"><strong>3.3 CAA (Certification Authority Authorization) Records</strong></p><p dir="ltr">Add CAA records to your DNS to specify which Certificate Authorities (CAs) are permitted to issue SSL certificates for your domain.</p><p dir="ltr"><strong>3.4 SSL Certificates and HTTPS Configuration</strong></p><p dir="ltr">Using HTTPS protects your website visitors and improves trust. Obtain an <a href="https://trustname.com/ssl-certificates" rel="noreferrer" target="_blank">SSL certificate</a> and configure HTTPS to:</p><ul><li><p dir="ltr">Encrypt traffic between your users and your server</p></li><li><p dir="ltr">Improve SEO and browser security compliance</p></li><li><p dir="ltr">Prevent data interception and tampering</p></li></ul><p dir="ltr"><strong>How to Implement:</strong></p><ul><li><p dir="ltr">Use a free SSL certificate (e.g., Let’s Encrypt) or purchase a premium certificate from a trusted CA</p></li><li><p dir="ltr">Install the certificate on your hosting server</p></li><li><p dir="ltr">Ensure HTTP redirects to HTTPS are properly configured</p></li><li><p dir="ltr">Use HSTS headers where appropriate</p></li></ul><p dir="ltr">Trustname provides SSL purchasing options and DNS management support for CAA and HTTPS-related settings.</p><hr><h2>4. Monitoring and Reporting</h2><p dir="ltr"><strong>4.1 Suspicious Activity Monitoring</strong></p><p dir="ltr">Monitor your domains and account activity for unauthorised logins or changes. Trustname provides audit logs and alerts for sensitive actions.</p><p dir="ltr"><strong>4.2 Abuse Reporting</strong></p><p dir="ltr">Report any suspected abuse, phishing, or malicious activity using our dedicated abuse channel.</p><p dir="ltr"><strong>Contact</strong>: <a href="mailto:abuse@trustname.com" rel="noopener">abuse@trustname.com</a> or <a href="https://trustname.com/help/report-abuse" rel="noopener noreferrer" target="_blank">Submit Abuse Report</a> (preferred)</p><p dir="ltr"><strong>4.3 Monitoring for Domain Hijacking</strong></p><p dir="ltr">We notify customers of critical changes (e.g., contact or nameserver updates) to detect potential hijacks. Use registrar locks and validate alerts immediately.</p><hr><h2>5. Security Training and Awareness</h2><p dir="ltr"><strong>5.1 Customer Education</strong></p><p dir="ltr">Review our Help Center for practical security guides, DNS setup tutorials, and email protection advice.</p><p dir="ltr"><strong>5.2 Internal Training</strong></p><p dir="ltr">Trustname’s staff receive ongoing security training and follow industry protocols to manage registrar systems securely.</p><hr><h2>6. ICANN and Registry Compliance</h2><p dir="ltr"><strong>6.1 Registrar Accreditation</strong></p><p dir="ltr">Trustname adheres to ICANN’s Registrar Accreditation Agreement (RAA) and its obligations for WHOIS accuracy, data escrow, and domain lifecycle processes.</p><p dir="ltr"><strong>6.2 Registry Policy Compliance</strong></p><p dir="ltr">We ensure compliance with the policies of each TLD registry, including support for DNSSEC, Registry Lock, and abuse response mechanisms.</p><hr><h2>Summary of Recommendations</h2><table><thead><tr><th data-col-size="sm">Security Feature</th><th data-col-size="md">Recommended User Action</th></tr></thead><tbody><tr><td>Multi-Factor Authentication</td><td dir="ltr">Enable 2FA from Account Settings</td></tr><tr><td>Strong Passwords</td><td>Use secure, unique passwords</td></tr><tr><td>Account Lockout</td><td>Respond quickly to lockout notices</td></tr><tr><td>Registration Verification</td><td>Confirm ownership via email or phone</td></tr><tr><td>WHOIS Privacy</td><td>Enable for all eligible domains</td></tr><tr><td>Domain Locking</td><td>Activate to prevent unauthorised transfers</td></tr><tr><td>DNSSEC</td><td>Enable DNSSEC to secure DNS records</td></tr><tr><td>SPF/DKIM/DMARC</td><td>Add to protect your email communications</td></tr><tr><td>CAA Records</td><td>Specify trusted Certificate Authorities</td></tr><tr><td>SSL / HTTPS</td><td>Install an <a href="https://trustname.com/ssl-certificates" rel="noreferrer" target="_blank">SSL certificate</a> and configure HTTPS</td></tr><tr><td>Suspicious Activity Monitoring</td><td>Review DNS/account logs and respond to alerts</td></tr><tr><td>Abuse Reporting</td><td><a href="https://trustname.com/help/report-abuse" rel="noreferrer" target="_blank">Submit Abuse Report</a> for threats or abuse</td></tr><tr><td>Hijacking Detection</td><td>Follow up on change alerts and enable domain locks</td></tr><tr><td>Security Education</td><td>Use Help Center resources and guides</td></tr></tbody></table>

 Introduction  This policy provides guidance for Trustname customers to protect their domain names, DNS records, and associated services. By following these best practices and utilizing our built-in tools, you can minimize the risk of domain hijacking, email spoofing, and unauthorized access.   1. Secure Account Management  1.1 Multi-Factor Authentication (MFA)  Enable MFA for your Trustname account to add a second layer of login protection.  Action: Go to Account Settings → Security to enable.  1.2 Strong Passwords  Use passwords with at least 12 characters, including upper and lowercase letters, numbers, and symbols. Avoid reusing passwords from other services.  1.3 Account Lockout  Accounts are automatically locked after repeated failed login attempts to protect against brute-force attacks. You will receive instructions for secure account recovery.   2. Domain Registration Controls  2.1 Registration Verification  Trustname verifies new domain registrations via email to prove ownership. In some cases, phone verification may be required for added assurance.  2.2 WHOIS Privacy  Activate WHOIS privacy (where supported) to protect your personal details from being publicly exposed in the domain registration database.  2.3 Domain Locking  Enable registrar and registry locks to prevent unauthorised changes, updates, or transfers.  Action: Go to My Domains → Security → Enable Locking Options   3. DNS Security  3.1 DNSSEC (Domain Name System Security Extensions)  Enable DNSSEC to ensure the authenticity and integrity of your DNS data and prevent DNS spoofing.  Action: Activate DNSSEC from your domain management panel.  3.2 DMARC, SPF, and DKIM  Protect your domain against email spoofing by configuring SPF, DKIM, and DMARC records. These standards verify that email from your domain is legitimate.  Action: Use the Email Security Wizard to set them up.  3.3 CAA (Certification Authority Authorization) Records  Add CAA records to your DNS to specify which Certificate Authorities (CAs) are permitted to issue SSL certificates for your domain.  3.4 SSL Certificates and HTTPS Configuration  Using HTTPS protects your website visitors and improves trust. Obtain an SSL certificate and configure HTTPS to:    Encrypt traffic between your users and your server    Improve SEO and browser security compliance    Prevent data interception and tampering    How to Implement:    Use a free SSL certificate (e.g., Let’s Encrypt) or purchase a premium certificate from a trusted CA    Install the certificate on your hosting server    Ensure HTTP redirects to HTTPS are properly configured    Use HSTS headers where appropriate    Trustname provides SSL purchasing options and DNS management support for CAA and HTTPS-related settings.   4. Monitoring and Reporting  4.1 Suspicious Activity Monitoring  Monitor your domains and account activity for unauthorised logins or changes. Trustname provides audit logs and alerts for sensitive actions.  4.2 Abuse Reporting  Report any suspected abuse, phishing, or malicious activity using our dedicated abuse channel.  Contact: abuse@trustname.com or Submit Abuse Report (preferred)  4.3 Monitoring for Domain Hijacking  We notify customers of critical changes (e.g., contact or nameserver updates) to detect potential hijacks. Use registrar locks and validate alerts immediately.   5. Security Training and Awareness  5.1 Customer Education  Review our Help Center for practical security guides, DNS setup tutorials, and email protection advice.  5.2 Internal Training  Trustname’s staff receive ongoing security training and follow industry protocols to manage registrar systems securely.   6. ICANN and Registry Compliance  6.1 Registrar Accreditation  Trustname adheres to ICANN’s Registrar Accreditation Agreement (RAA) and its obligations for WHOIS accuracy, data escrow, and domain lifecycle processes.  6.2 Registry Policy Compliance  We ensure compliance with the policies of each TLD registry, including support for DNSSEC, Registry Lock, and abuse response mechanisms.   Summary of Recommendations Security FeatureRecommended User Action Multi-Factor Authentication  Enable 2FA from Account Settings  Strong Passwords  Use secure, unique passwords  Account Lockout  Respond quickly to lockout notices  Registration Verification  Confirm ownership via email or phone  WHOIS Privacy  Enable for all eligible domains  Domain Locking  Activate to prevent unauthorised transfers  DNSSEC  Enable DNSSEC to secure DNS records  SPF/DKIM/DMARC  Add to protect your email communications  CAA Records  Specify trusted Certificate Authorities  SSL / HTTPS  Install an SSL certificate and configure HTTPS  Suspicious Activity Monitoring  Review DNS/account logs and respond to alerts  Abuse Reporting  Submit Abuse Report for threats or abuse  Hijacking Detection  Follow up on change alerts and enable domain locks  Security Education  Use Help Center resources and guides 

Domain Security

Security Policy & Best Practices for Domain Name Owners

<p dir="ltr">Proper domain management is essential for ensuring your website's security and functionality. The Trustname customer portal provides a suite of tools that enable you to efficiently control and configure your domain settings.</p><hr><h2 dir="ltr" id="key-Takeaways" style="line-height: 1.38; margin-bottom: 0pt;"><strong dir="ltr">Key Takeaways</strong></h2><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li dir="ltr"><strong dir="ltr">Update Nameservers</strong> – You can easily update your domain's nameservers to point to a new hosting provider or DNS service.</li><li dir="ltr"><strong>Control Security</strong> – Features like domain locks and WHOIS contact detail editing help protect your domain from unauthorized changes.</li><li dir="ltr"><strong>Configure Forwarding</strong> – Set up domain forwarding to direct traffic from one domain to another.</li><li dir="ltr"><strong>Manage DNS Records</strong> – The portal provides tools for viewing and updating essential DNS records, including A, MX, and CNAME records.</li><li dir="ltr"><strong>Review Renewal Settings</strong> – Easily check your domain's expiration date and manage auto-renewal to ensure your domain stays active.</li></ul></div><p><br></p><hr><p class="fd-toc"><strong>TABLE OF CONTENTS</strong></p><ul><li><a href="#key-Takeaways">key Takeaways</a></li><li><a href="#FAQs%3A">FAQs:</a></li></ul><hr><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Managing your domain settings and preferences is crucial to controlling your domain. At Trustname.com, the customer portal offers comprehensive tools to help you manage your domains efficiently.&nbsp;</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;"><strong>Here’s a brief overview of the key features available for managing your domain:</strong></p><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Number] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ol class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li dir="ltr"><strong dir="ltr">Updating Nameservers&nbsp;</strong><strong><br></strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Nameservers allow you to point your domain to different hosting providers or DNS services by entering new nameserver addresses. On Trustname, you can easily update your domain’s nameservers through the portal in one click.</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">To do this, go to Domains &gt;&gt; Registered Domains &gt;&gt; Additional Settings &gt;&gt; Domain Name Servers to see all your domain name servers. Then, click ‘Edit’ to update accordingly.</p><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202058577500/original/-5Hrdtu_FZ08Fl8QlqVl14siAxXBm4F4gA.png?1757332686" width="602" height="117" class="fr-fic fr-dii" data-id="202058577500" style="box-sizing: border-box; border: 0px; vertical-align: bottom; max-width: 100%; position: relative; cursor: pointer; padding: 0px 1px; display: inline-block; float: none; margin-left: 5px; margin-right: 5px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-attachment="[object Object]"></li><li dir="ltr">&nbsp;<strong>Editing WHOIS Contact Details</strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">You can edit your domain’s WHOIS information (email addresses, phone numbers, and administrative contacts) and keep it up-to-date without worrying about unauthorized access or changes.</p></li><li dir="ltr"><strong>Placing Domain Locks &nbsp;</strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Domain locks help secure your website against unauthorized transfers or changes made by a third party. You can easily turn locks on and off via the customer portal and update lock settings directly from the client portal.</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">To do this, go to Domains &gt;&gt; Registered Domains &gt;&gt; Additional Settings</p></li><li dir="ltr"><strong>Configuring Domain Forwarding &nbsp;</strong><strong><br></strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Set up domain forwarding on your Trustname account to manage multiple domains or guide traffic to a primary website by following these steps.&nbsp;</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Go to Domains &gt;&gt; Registered Domains &gt;&gt; Hosted zone &gt;&gt; Domain Forwarding</p></li><li dir="ltr"><strong>Managing DNS Records &nbsp;</strong><p dir="ltr" style="line-height: 1.8;">Although detailed DNS record management will be covered in a separate section, the portal provides basic tools for viewing and updating DNS settings, including A records, MX records, and CNAME records. Here’s how to find this on your portal.<br>Go to Domains &gt;&gt; Registered Domains &gt;&gt; General Info &gt;&gt; Hosted Zone</p><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202058577954/original/sESiY8rrgAe_DgQGRRuAPOvF4skgZ6t7qw.png?1757332835" width="602" height="319" class="fr-fic fr-dii" data-id="202058577954" style="box-sizing: border-box; border: 0px; vertical-align: bottom; max-width: 100%; position: relative; cursor: pointer; padding: 0px 1px; display: inline-block; float: none; margin-left: 5px; margin-right: 5px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-attachment="[object Object]"><br><br></li><li dir="ltr"><strong>&nbsp;Renewal Settings &nbsp;<br></strong><p dir="ltr" style="line-height: 1.8;">You can easily set up automatic renewals or review renewal dates and payment options to ensure your domain remains active. All you need to do is toggle the auto-renewal button on your portal.<br>To do this, navigate to Domains &gt;&gt; Registered Domains &gt;&gt; Auto-Renewal</p></li><li dir="ltr"><strong>View Domain Status</strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Don’t miss out on any information on your domain. You can check the status of your domain, including its registration expiry date, transfer status, and any associated alerts or notifications.</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">To check yours now, click on Domains &gt;&gt; Registered Domains &gt;&gt; General Info &gt;&gt; Registrar status. Right on the page, you’ll see your domain status issued by us</p><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202058578176/original/AP6GX1lnO2N8sfJrtM064w5WD1cXYkjhvw.png?1757332905" width="602" height="161" class="fr-fic fr-dii" data-id="202058578176" style="box-sizing: border-box; border: 0px; vertical-align: bottom; max-width: 100%; position: relative; cursor: pointer; padding: 0px 1px; display: inline-block; float: none; margin-left: 5px; margin-right: 5px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-attachment="[object Object]"><br><br><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Accessing Domain Management</p><p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 10pt; font-size: 13px; line-height: 1.38; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong>To access your client portal for accessing all your domains:</strong></p><strong dir="ltr">Step 1</strong>– Log in to your Trustname.com account using your credentials.<p><br></p><p dir="ltr" style="line-height: 1.8; margin-bottom: 0pt;"><strong>Step 2</strong> – Once you’re logged in, navigate to Domains &gt;&gt; Registered Domains section to see all your registered domains <img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202058578378/original/N9_Mi3KnyeHAVw1VFR6EXWrFdp14FZJf7g.png?1757332955" width="602" height="377" class="fr-fic fr-dii" data-id="202058578378" style="box-sizing: border-box; border: 0px; vertical-align: bottom; max-width: 100%; position: relative; cursor: pointer; padding: 0px 1px; display: inline-block; float: none; margin-left: 5px; margin-right: 5px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-attachment="[object Object]"><br></p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;"><strong>Step 3</strong> – Click on the domain you want to manage and configure the settings accordingly.<br>By utilizing these features in the Trustname.com customer portal, you can efficiently manage your domain settings and preferences, ensuring your domain is always configured according to your needs. Check out our knowledge base section for detailed instructions on specific tasks, such as updating or configuring custom nameservers.</p></li></ol></div><p dir="ltr" style="line-height: 1.8; margin-bottom: 6pt;"><br></p><hr><p><br></p><h2 dir="ltr" id="FAQs:" style="line-height: 1.8; margin-bottom: 6pt;"><strong>FAQs</strong></h2><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Wrapper</section><div class="accordion" style="padding: 10px; border:1px solid #eee;"><section data-type="system" dir="ltr" style="margin-bottom: 10px; font-style: italic; color: #555;">Insert [Component][Accordion] Item after this row &nbsp;</section><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">What does it mean to manage a domain?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr">Domain management simply means maintaining your domain to ensure it’s safe, active, and up-to-date. This includes domain name registration, DNS management, domain transfer or renewal, WHOIS management, etc. A credible and reputable domain service provider, such as Trustname, provides an intuitive platform with comprehensive tools for managing your domain(s) without technical expertise.</p><p><br></p></div></div><p><br></p><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">How do I manage my domain?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr"><strong dir="ltr">To manage your domain name</strong></p><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Default</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--default" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li>Register your domain with a credible domain name registrar or hosting provider like Trustname</li><li>Turn on auto-renewals for all payments associated with your domain, including your name, SSL certificates, and other add-ons.</li><li>Ensure your WHOIS record is accurate and up-to-date&nbsp;</li><li>Regularly keep track of your domain performance</li><li dir="ltr">Configure nameservers to make your domain accessible at all times</li></ul></div><p><br></p><section dir="ltr" style="
    padding: 10px; background-color: #eee;">[Component][Callout] Wrapper - Info</section><div class="callout callout--type_default callout--style_info" style="border: 1px solid #eee; padding: 10px; margin-bottom: 10px;"><section style="margin-bottom: 10px; color: #555; font-style: italic;">Insert title here [Component][Callout] Title/Title with Icon -&gt;&nbsp;</section><div class="callout-text" style="border: 1px dashed #eee; padding: 10px; margin-top: 10px;"><p dir="ltr"><strong dir="ltr">Tip</strong> – Once you register your domain on Trustname, you can access all our website management tools from the client portal. Here, you can update your nameservers, update your WHOIS contact information, and edit the DNS settings.<br>To manage your domain, go to Domains &gt;&gt; Registered Domains.</p><p><br></p></div></div><p><br></p></div></div><p><br></p><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">Who controls my domain?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr">As a registrant, you control your domain name. You can check out your rights and responsibilities here. If you can’t access your domain, use ICANN’s registration data lookup tool to get your Whois contact details. However, if you have an account with Trustname, you can easily check this on your dashboard via Domains &gt;&gt; Registered Domain &gt;&gt; General Info.</p><br></div></div><p><br></p><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">Should I lock my domain?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr">Yes, you should! Site locks provide an extra layer of security on your website by preventing unauthorized changes or domain transfers to another account.&nbsp;</p><p><br></p></div></div><p><br></p><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">How do I check DNS Settings?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr"><strong>Follow these steps to check your DNS settings:</strong></p><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li>Log in to your client portal and click Domains &gt;&gt; Registered Domain &gt;&gt; Hosted Zone</li><li dir="ltr">Next, click on Hosted Zones &gt;&gt; DNS management. You’ll be redirected to a new page containing all information about your domain name.</li></ul></div><p dir="ltr"><br></p></div></div><p><br></p></div>

 Proper domain management is essential for ensuring your website's security and functionality. The Trustname customer portal provides a suite of tools that enable you to efficiently control and configure your domain settings.   Key Takeaways  [Component][List][Markers] Custom    Update Nameservers – You can easily update your domain's nameservers to point to a new hosting provider or DNS service.  Control Security – Features like domain locks and WHOIS contact detail editing help protect your domain from unauthorized changes.  Configure Forwarding – Set up domain forwarding to direct traffic from one domain to another.  Manage DNS Records – The portal provides tools for viewing and updating essential DNS records, including A, MX, and CNAME records.  Review Renewal Settings – Easily check your domain's expiration date and manage auto-renewal to ensure your domain stays active.        TABLE OF CONTENTS   key Takeaways  FAQs:    Managing your domain settings and preferences is crucial to controlling your domain. At Trustname.com, the customer portal offers comprehensive tools to help you manage your domains efficiently.   Here’s a brief overview of the key features available for managing your domain:  [Component][List][Number] Custom    Updating Nameservers   Nameservers allow you to point your domain to different hosting providers or DNS services by entering new nameserver addresses. On Trustname, you can easily update your domain’s nameservers through the portal in one click.  To do this, go to Domains >> Registered Domains >> Additional Settings >> Domain Name Servers to see all your domain name servers. Then, click ‘Edit’ to update accordingly.    Editing WHOIS Contact Details You can edit your domain’s WHOIS information (email addresses, phone numbers, and administrative contacts) and keep it up-to-date without worrying about unauthorized access or changes.   Placing Domain Locks   Domain locks help secure your website against unauthorized transfers or changes made by a third party. You can easily turn locks on and off via the customer portal and update lock settings directly from the client portal.  To do this, go to Domains >> Registered Domains >> Additional Settings   Configuring Domain Forwarding    Set up domain forwarding on your Trustname account to manage multiple domains or guide traffic to a primary website by following these steps.   Go to Domains >> Registered Domains >> Hosted zone >> Domain Forwarding   Managing DNS Records   Although detailed DNS record management will be covered in a separate section, the portal provides basic tools for viewing and updating DNS settings, including A records, MX records, and CNAME records. Here’s how to find this on your portal. Go to Domains >> Registered Domains >> General Info >> Hosted Zone      Renewal Settings    You can easily set up automatic renewals or review renewal dates and payment options to ensure your domain remains active. All you need to do is toggle the auto-renewal button on your portal. To do this, navigate to Domains >> Registered Domains >> Auto-Renewal   View Domain Status Don’t miss out on any information on your domain. You can check the status of your domain, including its registration expiry date, transfer status, and any associated alerts or notifications.  To check yours now, click on Domains >> Registered Domains >> General Info >> Registrar status. Right on the page, you’ll see your domain status issued by us    Accessing Domain Management  To access your client portal for accessing all your domains: Step 1– Log in to your Trustname.com account using your credentials.    Step 2 – Once you’re logged in, navigate to Domains >> Registered Domains section to see all your registered domains    Step 3 – Click on the domain you want to manage and configure the settings accordingly. By utilizing these features in the Trustname.com customer portal, you can efficiently manage your domain settings and preferences, ensuring your domain is always configured according to your needs. Check out our knowledge base section for detailed instructions on specific tasks, such as updating or configuring custom nameservers.            FAQs  [Component][Accordion] Wrapper   Insert [Component][Accordion] Item after this row    [Component][Accordion] Item   What does it mean to manage a domain?  [Component][Accordion] Body      Domain management simply means maintaining your domain to ensure it’s safe, active, and up-to-date. This includes domain name registration, DNS management, domain transfer or renewal, WHOIS management, etc. A credible and reputable domain service provider, such as Trustname, provides an intuitive platform with comprehensive tools for managing your domain(s) without technical expertise.          [Component][Accordion] Item   How do I manage my domain?  [Component][Accordion] Body      To manage your domain name  [Component][List][Markers] Default    Register your domain with a credible domain name registrar or hosting provider like Trustname  Turn on auto-renewals for all payments associated with your domain, including your name, SSL certificates, and other add-ons.  Ensure your WHOIS record is accurate and up-to-date   Regularly keep track of your domain performance  Configure nameservers to make your domain accessible at all times       [Component][Callout] Wrapper - Info   Insert title here [Component][Callout] Title/Title with Icon ->    Tip – Once you register your domain on Trustname, you can access all our website management tools from the client portal. Here, you can update your nameservers, update your WHOIS contact information, and edit the DNS settings. To manage your domain, go to Domains >> Registered Domains.               [Component][Accordion] Item   Who controls my domain?  [Component][Accordion] Body      As a registrant, you control your domain name. You can check out your rights and responsibilities here. If you can’t access your domain, use ICANN’s registration data lookup tool to get your Whois contact details. However, if you have an account with Trustname, you can easily check this on your dashboard via Domains >> Registered Domain >> General Info.        [Component][Accordion] Item   Should I lock my domain?  [Component][Accordion] Body      Yes, you should! Site locks provide an extra layer of security on your website by preventing unauthorized changes or domain transfers to another account.           [Component][Accordion] Item   How do I check DNS Settings?  [Component][Accordion] Body      Follow these steps to check your DNS settings:  [Component][List][Markers] Custom    Log in to your client portal and click Domains >> Registered Domain >> Hosted Zone  Next, click on Hosted Zones >> DNS management. You’ll be redirected to a new page containing all information about your domain name.            