Legal

General

WHOIS Privacy Service Agreement

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Web Hosting - Terms of Service (TOS)

<h2>Introduction</h2><p dir="ltr">This policy provides guidance for Trustname customers to protect their domain names, DNS records, and associated services. By following these best practices and utilizing our built-in tools, you can minimize the risk of domain hijacking, email spoofing, and unauthorized access.</p><hr><h2>1. Secure Account Management</h2><p dir="ltr"><strong>1.1 Multi-Factor Authentication (MFA)</strong></p><p dir="ltr">Enable MFA for your Trustname account to add a second layer of login protection.</p><p dir="ltr"><strong>Action</strong>: Go to <strong>Account Settings → Security</strong> to enable.</p><p dir="ltr"><strong>1.2 Strong Passwords</strong></p><p dir="ltr">Use passwords with at least 12 characters, including upper and lowercase letters, numbers, and symbols. Avoid reusing passwords from other services.</p><p dir="ltr"><strong>1.3 Account Lockout</strong></p><p dir="ltr">Accounts are automatically locked after repeated failed login attempts to protect against brute-force attacks. You will receive instructions for secure account recovery.</p><hr><h2>2. Domain Registration Controls</h2><p dir="ltr"><strong>2.1 Registration Verification</strong></p><p dir="ltr">Trustname verifies new domain registrations via email to prove ownership. In some cases, phone verification may be required for added assurance.</p><p dir="ltr"><strong>2.2 WHOIS Privacy</strong></p><p dir="ltr">Activate WHOIS privacy (where supported) to protect your personal details from being publicly exposed in the domain registration database.</p><p dir="ltr"><strong>2.3 Domain Locking</strong></p><p dir="ltr">Enable registrar and registry locks to prevent unauthorised changes, updates, or transfers.</p><p dir="ltr"><strong>Action</strong>: Go to <strong>My Domains → Security → Enable Locking Options</strong></p><hr><h2>3. DNS Security</h2><p dir="ltr"><strong>3.1 DNSSEC (Domain Name System Security Extensions)</strong></p><p dir="ltr">Enable DNSSEC to ensure the authenticity and integrity of your DNS data and prevent DNS spoofing.</p><p dir="ltr"><strong>Action</strong>: Activate DNSSEC from your domain management panel.</p><p dir="ltr"><strong>3.2 DMARC, SPF, and DKIM</strong></p><p dir="ltr">Protect your domain against email spoofing by configuring SPF, DKIM, and DMARC records. These standards verify that email from your domain is legitimate.</p><p dir="ltr"><strong>Action</strong>: Use the Email Security Wizard to set them up.</p><p dir="ltr"><strong>3.3 CAA (Certification Authority Authorization) Records</strong></p><p dir="ltr">Add CAA records to your DNS to specify which Certificate Authorities (CAs) are permitted to issue SSL certificates for your domain.</p><p dir="ltr"><strong>3.4 SSL Certificates and HTTPS Configuration</strong></p><p dir="ltr">Using HTTPS protects your website visitors and improves trust. Obtain an <a href="https://trustname.com/ssl-certificates" rel="noreferrer" target="_blank">SSL certificate</a> and configure HTTPS to:</p><ul><li><p dir="ltr">Encrypt traffic between your users and your server</p></li><li><p dir="ltr">Improve SEO and browser security compliance</p></li><li><p dir="ltr">Prevent data interception and tampering</p></li></ul><p dir="ltr"><strong>How to Implement:</strong></p><ul><li><p dir="ltr">Use a free SSL certificate (e.g., Let’s Encrypt) or purchase a premium certificate from a trusted CA</p></li><li><p dir="ltr">Install the certificate on your hosting server</p></li><li><p dir="ltr">Ensure HTTP redirects to HTTPS are properly configured</p></li><li><p dir="ltr">Use HSTS headers where appropriate</p></li></ul><p dir="ltr">Trustname provides SSL purchasing options and DNS management support for CAA and HTTPS-related settings.</p><hr><h2>4. Monitoring and Reporting</h2><p dir="ltr"><strong>4.1 Suspicious Activity Monitoring</strong></p><p dir="ltr">Monitor your domains and account activity for unauthorised logins or changes. Trustname provides audit logs and alerts for sensitive actions.</p><p dir="ltr"><strong>4.2 Abuse Reporting</strong></p><p dir="ltr">Report any suspected abuse, phishing, or malicious activity using our dedicated abuse channel.</p><p dir="ltr"><strong>Contact</strong>: <a href="mailto:abuse@trustname.com" rel="noopener">abuse@trustname.com</a> or <a href="https://trustname.com/help/report-abuse" rel="noopener noreferrer" target="_blank">Submit Abuse Report</a> (preferred)</p><p dir="ltr"><strong>4.3 Monitoring for Domain Hijacking</strong></p><p dir="ltr">We notify customers of critical changes (e.g., contact or nameserver updates) to detect potential hijacks. Use registrar locks and validate alerts immediately.</p><hr><h2>5. Security Training and Awareness</h2><p dir="ltr"><strong>5.1 Customer Education</strong></p><p dir="ltr">Review our Help Center for practical security guides, DNS setup tutorials, and email protection advice.</p><p dir="ltr"><strong>5.2 Internal Training</strong></p><p dir="ltr">Trustname’s staff receive ongoing security training and follow industry protocols to manage registrar systems securely.</p><hr><h2>6. ICANN and Registry Compliance</h2><p dir="ltr"><strong>6.1 Registrar Accreditation</strong></p><p dir="ltr">Trustname adheres to ICANN’s Registrar Accreditation Agreement (RAA) and its obligations for WHOIS accuracy, data escrow, and domain lifecycle processes.</p><p dir="ltr"><strong>6.2 Registry Policy Compliance</strong></p><p dir="ltr">We ensure compliance with the policies of each TLD registry, including support for DNSSEC, Registry Lock, and abuse response mechanisms.</p><hr><h2>Summary of Recommendations</h2><table><thead><tr><th data-col-size="sm">Security Feature</th><th data-col-size="md">Recommended User Action</th></tr></thead><tbody><tr><td>Multi-Factor Authentication</td><td dir="ltr">Enable 2FA from Account Settings</td></tr><tr><td>Strong Passwords</td><td>Use secure, unique passwords</td></tr><tr><td>Account Lockout</td><td>Respond quickly to lockout notices</td></tr><tr><td>Registration Verification</td><td>Confirm ownership via email or phone</td></tr><tr><td>WHOIS Privacy</td><td>Enable for all eligible domains</td></tr><tr><td>Domain Locking</td><td>Activate to prevent unauthorised transfers</td></tr><tr><td>DNSSEC</td><td>Enable DNSSEC to secure DNS records</td></tr><tr><td>SPF/DKIM/DMARC</td><td>Add to protect your email communications</td></tr><tr><td>CAA Records</td><td>Specify trusted Certificate Authorities</td></tr><tr><td>SSL / HTTPS</td><td>Install an <a href="https://trustname.com/ssl-certificates" rel="noreferrer" target="_blank">SSL certificate</a> and configure HTTPS</td></tr><tr><td>Suspicious Activity Monitoring</td><td>Review DNS/account logs and respond to alerts</td></tr><tr><td>Abuse Reporting</td><td><a href="https://trustname.com/help/report-abuse" rel="noreferrer" target="_blank">Submit Abuse Report</a> for threats or abuse</td></tr><tr><td>Hijacking Detection</td><td>Follow up on change alerts and enable domain locks</td></tr><tr><td>Security Education</td><td>Use Help Center resources and guides</td></tr></tbody></table>

 Introduction  This policy provides guidance for Trustname customers to protect their domain names, DNS records, and associated services. By following these best practices and utilizing our built-in tools, you can minimize the risk of domain hijacking, email spoofing, and unauthorized access.   1. Secure Account Management  1.1 Multi-Factor Authentication (MFA)  Enable MFA for your Trustname account to add a second layer of login protection.  Action: Go to Account Settings → Security to enable.  1.2 Strong Passwords  Use passwords with at least 12 characters, including upper and lowercase letters, numbers, and symbols. Avoid reusing passwords from other services.  1.3 Account Lockout  Accounts are automatically locked after repeated failed login attempts to protect against brute-force attacks. You will receive instructions for secure account recovery.   2. Domain Registration Controls  2.1 Registration Verification  Trustname verifies new domain registrations via email to prove ownership. In some cases, phone verification may be required for added assurance.  2.2 WHOIS Privacy  Activate WHOIS privacy (where supported) to protect your personal details from being publicly exposed in the domain registration database.  2.3 Domain Locking  Enable registrar and registry locks to prevent unauthorised changes, updates, or transfers.  Action: Go to My Domains → Security → Enable Locking Options   3. DNS Security  3.1 DNSSEC (Domain Name System Security Extensions)  Enable DNSSEC to ensure the authenticity and integrity of your DNS data and prevent DNS spoofing.  Action: Activate DNSSEC from your domain management panel.  3.2 DMARC, SPF, and DKIM  Protect your domain against email spoofing by configuring SPF, DKIM, and DMARC records. These standards verify that email from your domain is legitimate.  Action: Use the Email Security Wizard to set them up.  3.3 CAA (Certification Authority Authorization) Records  Add CAA records to your DNS to specify which Certificate Authorities (CAs) are permitted to issue SSL certificates for your domain.  3.4 SSL Certificates and HTTPS Configuration  Using HTTPS protects your website visitors and improves trust. Obtain an SSL certificate and configure HTTPS to:    Encrypt traffic between your users and your server    Improve SEO and browser security compliance    Prevent data interception and tampering    How to Implement:    Use a free SSL certificate (e.g., Let’s Encrypt) or purchase a premium certificate from a trusted CA    Install the certificate on your hosting server    Ensure HTTP redirects to HTTPS are properly configured    Use HSTS headers where appropriate    Trustname provides SSL purchasing options and DNS management support for CAA and HTTPS-related settings.   4. Monitoring and Reporting  4.1 Suspicious Activity Monitoring  Monitor your domains and account activity for unauthorised logins or changes. Trustname provides audit logs and alerts for sensitive actions.  4.2 Abuse Reporting  Report any suspected abuse, phishing, or malicious activity using our dedicated abuse channel.  Contact: abuse@trustname.com or Submit Abuse Report (preferred)  4.3 Monitoring for Domain Hijacking  We notify customers of critical changes (e.g., contact or nameserver updates) to detect potential hijacks. Use registrar locks and validate alerts immediately.   5. Security Training and Awareness  5.1 Customer Education  Review our Help Center for practical security guides, DNS setup tutorials, and email protection advice.  5.2 Internal Training  Trustname’s staff receive ongoing security training and follow industry protocols to manage registrar systems securely.   6. ICANN and Registry Compliance  6.1 Registrar Accreditation  Trustname adheres to ICANN’s Registrar Accreditation Agreement (RAA) and its obligations for WHOIS accuracy, data escrow, and domain lifecycle processes.  6.2 Registry Policy Compliance  We ensure compliance with the policies of each TLD registry, including support for DNSSEC, Registry Lock, and abuse response mechanisms.   Summary of Recommendations Security FeatureRecommended User Action Multi-Factor Authentication  Enable 2FA from Account Settings  Strong Passwords  Use secure, unique passwords  Account Lockout  Respond quickly to lockout notices  Registration Verification  Confirm ownership via email or phone  WHOIS Privacy  Enable for all eligible domains  Domain Locking  Activate to prevent unauthorised transfers  DNSSEC  Enable DNSSEC to secure DNS records  SPF/DKIM/DMARC  Add to protect your email communications  CAA Records  Specify trusted Certificate Authorities  SSL / HTTPS  Install an SSL certificate and configure HTTPS  Suspicious Activity Monitoring  Review DNS/account logs and respond to alerts  Abuse Reporting  Submit Abuse Report for threats or abuse  Hijacking Detection  Follow up on change alerts and enable domain locks  Security Education  Use Help Center resources and guides 

Domain Registration, Transfers & Pushes

Domain Security

Security Policy & Best Practices for Domain Name Owners

<p dir="ltr">Proper domain management is essential for ensuring your website's security and functionality. The Trustname customer portal provides a suite of tools that enable you to efficiently control and configure your domain settings.</p><hr><h2 dir="ltr" id="key-Takeaways" style="line-height: 1.38; margin-bottom: 0pt;"><strong dir="ltr">Key Takeaways</strong></h2><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li dir="ltr"><strong dir="ltr">Update Nameservers</strong> – You can easily update your domain's nameservers to point to a new hosting provider or DNS service.</li><li dir="ltr"><strong>Control Security</strong> – Features like domain locks and WHOIS contact detail editing help protect your domain from unauthorized changes.</li><li dir="ltr"><strong>Configure Forwarding</strong> – Set up domain forwarding to direct traffic from one domain to another.</li><li dir="ltr"><strong>Manage DNS Records</strong> – The portal provides tools for viewing and updating essential DNS records, including A, MX, and CNAME records.</li><li dir="ltr"><strong>Review Renewal Settings</strong> – Easily check your domain's expiration date and manage auto-renewal to ensure your domain stays active.</li></ul></div><p><br></p><hr><p class="fd-toc"><strong>TABLE OF CONTENTS</strong></p><ul><li><a href="#key-Takeaways">key Takeaways</a></li><li><a href="#FAQs%3A">FAQs:</a></li></ul><hr><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Managing your domain settings and preferences is crucial to controlling your domain. At Trustname.com, the customer portal offers comprehensive tools to help you manage your domains efficiently.&nbsp;</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;"><strong>Here’s a brief overview of the key features available for managing your domain:</strong></p><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Number] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ol class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li dir="ltr"><strong dir="ltr">Updating Nameservers&nbsp;</strong><strong><br></strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Nameservers allow you to point your domain to different hosting providers or DNS services by entering new nameserver addresses. On Trustname, you can easily update your domain’s nameservers through the portal in one click.</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">To do this, go to Domains &gt;&gt; Registered Domains &gt;&gt; Additional Settings &gt;&gt; Domain Name Servers to see all your domain name servers. Then, click ‘Edit’ to update accordingly.</p><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202058577500/original/-5Hrdtu_FZ08Fl8QlqVl14siAxXBm4F4gA.png?1757332686" width="602" height="117" class="fr-fic fr-dii" data-id="202058577500" style="box-sizing: border-box; border: 0px; vertical-align: bottom; max-width: 100%; position: relative; cursor: pointer; padding: 0px 1px; display: inline-block; float: none; margin-left: 5px; margin-right: 5px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-attachment="[object Object]"></li><li dir="ltr">&nbsp;<strong>Editing WHOIS Contact Details</strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">You can edit your domain’s WHOIS information (email addresses, phone numbers, and administrative contacts) and keep it up-to-date without worrying about unauthorized access or changes.</p></li><li dir="ltr"><strong>Placing Domain Locks &nbsp;</strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Domain locks help secure your website against unauthorized transfers or changes made by a third party. You can easily turn locks on and off via the customer portal and update lock settings directly from the client portal.</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">To do this, go to Domains &gt;&gt; Registered Domains &gt;&gt; Additional Settings</p></li><li dir="ltr"><strong>Configuring Domain Forwarding &nbsp;</strong><strong><br></strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Set up domain forwarding on your Trustname account to manage multiple domains or guide traffic to a primary website by following these steps.&nbsp;</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Go to Domains &gt;&gt; Registered Domains &gt;&gt; Hosted zone &gt;&gt; Domain Forwarding</p></li><li dir="ltr"><strong>Managing DNS Records &nbsp;</strong><p dir="ltr" style="line-height: 1.8;">Although detailed DNS record management will be covered in a separate section, the portal provides basic tools for viewing and updating DNS settings, including A records, MX records, and CNAME records. Here’s how to find this on your portal.<br>Go to Domains &gt;&gt; Registered Domains &gt;&gt; General Info &gt;&gt; Hosted Zone</p><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202058577954/original/sESiY8rrgAe_DgQGRRuAPOvF4skgZ6t7qw.png?1757332835" width="602" height="319" class="fr-fic fr-dii" data-id="202058577954" style="box-sizing: border-box; border: 0px; vertical-align: bottom; max-width: 100%; position: relative; cursor: pointer; padding: 0px 1px; display: inline-block; float: none; margin-left: 5px; margin-right: 5px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-attachment="[object Object]"><br><br></li><li dir="ltr"><strong>&nbsp;Renewal Settings &nbsp;<br></strong><p dir="ltr" style="line-height: 1.8;">You can easily set up automatic renewals or review renewal dates and payment options to ensure your domain remains active. All you need to do is toggle the auto-renewal button on your portal.<br>To do this, navigate to Domains &gt;&gt; Registered Domains &gt;&gt; Auto-Renewal</p></li><li dir="ltr"><strong>View Domain Status</strong><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Don’t miss out on any information on your domain. You can check the status of your domain, including its registration expiry date, transfer status, and any associated alerts or notifications.</p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">To check yours now, click on Domains &gt;&gt; Registered Domains &gt;&gt; General Info &gt;&gt; Registrar status. Right on the page, you’ll see your domain status issued by us</p><img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202058578176/original/AP6GX1lnO2N8sfJrtM064w5WD1cXYkjhvw.png?1757332905" width="602" height="161" class="fr-fic fr-dii" data-id="202058578176" style="box-sizing: border-box; border: 0px; vertical-align: bottom; max-width: 100%; position: relative; cursor: pointer; padding: 0px 1px; display: inline-block; float: none; margin-left: 5px; margin-right: 5px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-attachment="[object Object]"><br><br><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;">Accessing Domain Management</p><p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 10pt; font-size: 13px; line-height: 1.38; word-break: normal; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong>To access your client portal for accessing all your domains:</strong></p><strong dir="ltr">Step 1</strong>– Log in to your Trustname.com account using your credentials.<p><br></p><p dir="ltr" style="line-height: 1.8; margin-bottom: 0pt;"><strong>Step 2</strong> – Once you’re logged in, navigate to Domains &gt;&gt; Registered Domains section to see all your registered domains <img src="https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/202058578378/original/N9_Mi3KnyeHAVw1VFR6EXWrFdp14FZJf7g.png?1757332955" width="602" height="377" class="fr-fic fr-dii" data-id="202058578378" style="box-sizing: border-box; border: 0px; vertical-align: bottom; max-width: 100%; position: relative; cursor: pointer; padding: 0px 1px; display: inline-block; float: none; margin-left: 5px; margin-right: 5px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-attachment="[object Object]"><br></p><p dir="ltr" style="line-height: 1.8; margin-bottom: 10pt;"><strong>Step 3</strong> – Click on the domain you want to manage and configure the settings accordingly.<br>By utilizing these features in the Trustname.com customer portal, you can efficiently manage your domain settings and preferences, ensuring your domain is always configured according to your needs. Check out our knowledge base section for detailed instructions on specific tasks, such as updating or configuring custom nameservers.</p></li></ol></div><p dir="ltr" style="line-height: 1.8; margin-bottom: 6pt;"><br></p><hr><p><br></p><h2 dir="ltr" id="FAQs:" style="line-height: 1.8; margin-bottom: 6pt;"><strong>FAQs</strong></h2><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Wrapper</section><div class="accordion" style="padding: 10px; border:1px solid #eee;"><section data-type="system" dir="ltr" style="margin-bottom: 10px; font-style: italic; color: #555;">Insert [Component][Accordion] Item after this row &nbsp;</section><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">What does it mean to manage a domain?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr">Domain management simply means maintaining your domain to ensure it’s safe, active, and up-to-date. This includes domain name registration, DNS management, domain transfer or renewal, WHOIS management, etc. A credible and reputable domain service provider, such as Trustname, provides an intuitive platform with comprehensive tools for managing your domain(s) without technical expertise.</p><p><br></p></div></div><p><br></p><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">How do I manage my domain?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr"><strong dir="ltr">To manage your domain name</strong></p><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Default</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--default" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li>Register your domain with a credible domain name registrar or hosting provider like Trustname</li><li>Turn on auto-renewals for all payments associated with your domain, including your name, SSL certificates, and other add-ons.</li><li>Ensure your WHOIS record is accurate and up-to-date&nbsp;</li><li>Regularly keep track of your domain performance</li><li dir="ltr">Configure nameservers to make your domain accessible at all times</li></ul></div><p><br></p><section dir="ltr" style="
    padding: 10px; background-color: #eee;">[Component][Callout] Wrapper - Info</section><div class="callout callout--type_default callout--style_info" style="border: 1px solid #eee; padding: 10px; margin-bottom: 10px;"><section style="margin-bottom: 10px; color: #555; font-style: italic;">Insert title here [Component][Callout] Title/Title with Icon -&gt;&nbsp;</section><div class="callout-text" style="border: 1px dashed #eee; padding: 10px; margin-top: 10px;"><p dir="ltr"><strong dir="ltr">Tip</strong> – Once you register your domain on Trustname, you can access all our website management tools from the client portal. Here, you can update your nameservers, update your WHOIS contact information, and edit the DNS settings.<br>To manage your domain, go to Domains &gt;&gt; Registered Domains.</p><p><br></p></div></div><p><br></p></div></div><p><br></p><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">Who controls my domain?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr">As a registrant, you control your domain name. You can check out your rights and responsibilities here. If you can’t access your domain, use ICANN’s registration data lookup tool to get your Whois contact details. However, if you have an account with Trustname, you can easily check this on your dashboard via Domains &gt;&gt; Registered Domain &gt;&gt; General Info.</p><br></div></div><p><br></p><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">Should I lock my domain?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr">Yes, you should! Site locks provide an extra layer of security on your website by preventing unauthorized changes or domain transfers to another account.&nbsp;</p><p><br></p></div></div><p><br></p><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Item</section><div class="accordion-item" style="border: 1px solid #eee; padding: 10px;"><div class="accordion-item_title" dir="ltr" style="padding: 10px; border: 1px dashed #eee; margin-bottom: 10px;">How do I check DNS Settings?</div><section data-type="system" style="margin-top: 10px; padding: 10px; background-color: #eee;">[Component][Accordion] Body</section><div class="accordion-item_body" style="border: 1px dashed #eee; padding: 10px;"><p><br></p><p dir="ltr"><strong>Follow these steps to check your DNS settings:</strong></p><section dir="ltr" style="
    padding: 10px; background-color: #eee; margin-top: 10px;">[Component][List][Markers] Custom</section><div style="padding: 10px; border: 1px solid #eee;"><ul class="list list--custom" dir="ltr" style="border: 1px dashed #eee; padding: 10px; padding-left: 30px;"><li>Log in to your client portal and click Domains &gt;&gt; Registered Domain &gt;&gt; Hosted Zone</li><li dir="ltr">Next, click on Hosted Zones &gt;&gt; DNS management. You’ll be redirected to a new page containing all information about your domain name.</li></ul></div><p dir="ltr"><br></p></div></div><p><br></p></div>

 Proper domain management is essential for ensuring your website's security and functionality. The Trustname customer portal provides a suite of tools that enable you to efficiently control and configure your domain settings.   Key Takeaways  [Component][List][Markers] Custom    Update Nameservers – You can easily update your domain's nameservers to point to a new hosting provider or DNS service.  Control Security – Features like domain locks and WHOIS contact detail editing help protect your domain from unauthorized changes.  Configure Forwarding – Set up domain forwarding to direct traffic from one domain to another.  Manage DNS Records – The portal provides tools for viewing and updating essential DNS records, including A, MX, and CNAME records.  Review Renewal Settings – Easily check your domain's expiration date and manage auto-renewal to ensure your domain stays active.        TABLE OF CONTENTS   key Takeaways  FAQs:    Managing your domain settings and preferences is crucial to controlling your domain. At Trustname.com, the customer portal offers comprehensive tools to help you manage your domains efficiently.   Here’s a brief overview of the key features available for managing your domain:  [Component][List][Number] Custom    Updating Nameservers   Nameservers allow you to point your domain to different hosting providers or DNS services by entering new nameserver addresses. On Trustname, you can easily update your domain’s nameservers through the portal in one click.  To do this, go to Domains >> Registered Domains >> Additional Settings >> Domain Name Servers to see all your domain name servers. Then, click ‘Edit’ to update accordingly.    Editing WHOIS Contact Details You can edit your domain’s WHOIS information (email addresses, phone numbers, and administrative contacts) and keep it up-to-date without worrying about unauthorized access or changes.   Placing Domain Locks   Domain locks help secure your website against unauthorized transfers or changes made by a third party. You can easily turn locks on and off via the customer portal and update lock settings directly from the client portal.  To do this, go to Domains >> Registered Domains >> Additional Settings   Configuring Domain Forwarding    Set up domain forwarding on your Trustname account to manage multiple domains or guide traffic to a primary website by following these steps.   Go to Domains >> Registered Domains >> Hosted zone >> Domain Forwarding   Managing DNS Records   Although detailed DNS record management will be covered in a separate section, the portal provides basic tools for viewing and updating DNS settings, including A records, MX records, and CNAME records. Here’s how to find this on your portal. Go to Domains >> Registered Domains >> General Info >> Hosted Zone      Renewal Settings    You can easily set up automatic renewals or review renewal dates and payment options to ensure your domain remains active. All you need to do is toggle the auto-renewal button on your portal. To do this, navigate to Domains >> Registered Domains >> Auto-Renewal   View Domain Status Don’t miss out on any information on your domain. You can check the status of your domain, including its registration expiry date, transfer status, and any associated alerts or notifications.  To check yours now, click on Domains >> Registered Domains >> General Info >> Registrar status. Right on the page, you’ll see your domain status issued by us    Accessing Domain Management  To access your client portal for accessing all your domains: Step 1– Log in to your Trustname.com account using your credentials.    Step 2 – Once you’re logged in, navigate to Domains >> Registered Domains section to see all your registered domains    Step 3 – Click on the domain you want to manage and configure the settings accordingly. By utilizing these features in the Trustname.com customer portal, you can efficiently manage your domain settings and preferences, ensuring your domain is always configured according to your needs. Check out our knowledge base section for detailed instructions on specific tasks, such as updating or configuring custom nameservers.            FAQs  [Component][Accordion] Wrapper   Insert [Component][Accordion] Item after this row    [Component][Accordion] Item   What does it mean to manage a domain?  [Component][Accordion] Body      Domain management simply means maintaining your domain to ensure it’s safe, active, and up-to-date. This includes domain name registration, DNS management, domain transfer or renewal, WHOIS management, etc. A credible and reputable domain service provider, such as Trustname, provides an intuitive platform with comprehensive tools for managing your domain(s) without technical expertise.          [Component][Accordion] Item   How do I manage my domain?  [Component][Accordion] Body      To manage your domain name  [Component][List][Markers] Default    Register your domain with a credible domain name registrar or hosting provider like Trustname  Turn on auto-renewals for all payments associated with your domain, including your name, SSL certificates, and other add-ons.  Ensure your WHOIS record is accurate and up-to-date   Regularly keep track of your domain performance  Configure nameservers to make your domain accessible at all times       [Component][Callout] Wrapper - Info   Insert title here [Component][Callout] Title/Title with Icon ->    Tip – Once you register your domain on Trustname, you can access all our website management tools from the client portal. Here, you can update your nameservers, update your WHOIS contact information, and edit the DNS settings. To manage your domain, go to Domains >> Registered Domains.               [Component][Accordion] Item   Who controls my domain?  [Component][Accordion] Body      As a registrant, you control your domain name. You can check out your rights and responsibilities here. If you can’t access your domain, use ICANN’s registration data lookup tool to get your Whois contact details. However, if you have an account with Trustname, you can easily check this on your dashboard via Domains >> Registered Domain >> General Info.        [Component][Accordion] Item   Should I lock my domain?  [Component][Accordion] Body      Yes, you should! Site locks provide an extra layer of security on your website by preventing unauthorized changes or domain transfers to another account.           [Component][Accordion] Item   How do I check DNS Settings?  [Component][Accordion] Body      Follow these steps to check your DNS settings:  [Component][List][Markers] Custom    Log in to your client portal and click Domains >> Registered Domain >> Hosted Zone  Next, click on Hosted Zones >> DNS management. You’ll be redirected to a new page containing all information about your domain name.            